Win Unique Casino - general discussion

If you want to discuss anything related to Win Unique Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Since I wanted to file a claim for misappropriation of my balance by this casino, may I know which authority should I submit it to? Is it egaming curacao?

Hello, this is correct. The casino operates under a Curacao license.

May we know what has happened, please? It's a good way of warning the others.

They first suspended me and then closed my account with € 5450 won after depositing € 300. They told me they refund my deposit but don't want to pay my winnings. I have the complaint still open here on your portal. Stay away from this casino and any casinos operated by that company.

I see. That it would be good if you could wait for the complaint team's reaction. Anyway, thank you for the warning.

Yes, but for days now I have not received concrete answers.

There is an ongoing waiting period shown in each complaint - 1 day left now. It all takes its time, I'm afraid.

I would like to know as a casino guru because despite the penalty points added to my unresolved complaint the casino unique has not undergone any evaluation changes. The casino's score remained unchanged at 6.1.

It needs more than one unresolved complaint against the casino to see any major score effect. Otherwise, most of the casinos would drop to zero in no time 🙂. Their score may have been lowered for the same unfair conditions already in the recent past. It's quite an alchemy that sets the black points rules according to a wide range of possible unfair behavior.

Hey carsix79. 

Please, be aware that your case did affect the casino rating, but the rating change takes a few days. I can see in the system that the casino rating is going to be 5,6 because of your unresolved complaint and change will be applied since Wednesday. Let me know if you have further questions.

Hello everyone ... there is someone here who was able to make a withdrawal from UNIQUE CASINO without any problems .... a withdrawal of more than 1000 € !!!

Hello, do you have any problems there?

Hello, Radka!I suspect there will be some withdrawal issues, but I've decided to give them another week

Hello there!

I see - In case you'll need some help, we're here. Hope you'll not going to need it, though. Fingers crossed.

Hello ovidiustoican220!

Is anything new regarding your withdrawal issues?

It's a shame you stopped responding: https://casino.guru/profile-complaints/99550/ovidiustoican220 🙁

Hello...everythink is alright for the moment, thanks for asking 🤗🤗

Hello,

so you got paid after all? Awesome!

Could you tell us how long did you wait in total, please? 🙂

Hello...around 12 days ...I have 2 successful transactions

Hello,

could be shorter but the point is that it worked 2 times 🙂.

Do you still play there?