William Hill Casino IT - general discussion

If you want to discuss anything related to William Hill Casino IT, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Since yesterday my 299.99 balance has been missing from my account and I can't get in touch with anyone for assistance, has anything like this happened to anyone?

Hey, that's unpleasant. I wanted to tell you to contact support right away, but I see that no one is answering you. Have you tried live chat or even sending an email to let them know what the problem might be ? 

However, I also saw that you were able to open a complaint, so our team will try to help you in your situation. 

If you find out anything new and are able to get in touch with anyone at the casino and get a reason, please let me know. I'll be here.

Thanks, I finally managed to contact support, I was told that they are stuck on a slot and that they should resolve it within 48 hours...

For the document I did the procedure via live chat and it seems to have been resolved.

In any case I will keep you updated

Thank you

That's good news i would say. Let's wait for 2 days if casino can resolve it. I hope they do and everything will be fine.

Of course, I will wait for your update. Good luck ☘️