Wildcard Casino - general discussion

If you want to discuss anything related to Wildcard Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

How do I get my deposits back from this casino site please I have requested them to do so and they are ignoring me what is the payment gate so I can try this please

Hello,

I guess you should consult with your bank. May I know why you decided to get your deposits back, please?

What has happened? I can see that this is an unlicensed casino with a bad reputation, so I want to know more.

Hi there

I’ve only been playing on it for about 6 weeks and honestly you always think it’s going to change but I deposited in total £930 and then I read the terms and conditions and realised they control the games and outcomes and also I started investigating them and realised they are an awful casino on £2 stakes u would win only like £2.50 to £90 which I thought was wrong I know how netent games well most off them and the stats and that’s not how they play at all I have requested my deposits back for weeks now but they kept telling me they were a licensed company and they wouldn’t be allowed to run if they weren’t and I believed them and also gave them the benefit to prove they were really I put that amount on and have never been in a position to withdraw at all once I did but they told me I wasn’t allowed due to bonus but emails clearly from stated if I deposited it wouldn’t be restricted at all no betting nor no wagering and that was total lies I play on a few sites and none of my other sites would ever treat u like this at all I would never tell anyone to use this site it’s a scam and scamming genuine people out off money which is so wrong

Hi, Is the company : Metropolis Gaming Limited

Cause on their website the "Licence" is not visible... The owner is Chifa Dora a romanian con artist.

They sent me a thousand of text message and emails, and I've check them, and find out they don't have any licence...

Hi there

yes is it part of that group is that right what u are saying about owner

Hi there yes it is is that true what u are saying about owner

What would the bank do as it was CASHlib as well

Yes, sadly if you contact the licence they will tell you that don't don't have a licence, so they won't help you at all.. I don't think a complaint in casino guru will help as this company don't care about it

Are they as bad as that to deal with I wish I hadn’t put anything on there site at all

Hello,

I'm sorry you picked an unlicensed casino with unfair terms and conditions to play in.

I'm now wondering whether you checked these details before, or you just visited here only to share your experiences. I hope you'll pay more attention to the casino reputation and warnings we provide in the future:

Allow me to say that an unlicensed casino with unfair rules truly does not need to control your game. Even the fairest casino always wins in the long term, so in a case of a bad casino, the bonus or general conditions are usually enough.

Feel free to submit the complaint, it's free and honestly, there are no alternatives.

Sorry, but I do not understand your question. What payment option did you use for deposits?

May I know how did you assume that we do not care?

Is it about your unjustified complaint? Just a kind reminder, It's crucial to ask for the self-exclusion in the most effective way:

"I would like to emphasize that it is necessary to request the self-exclusion directly in each casino if it's not written in the T&Cs that it would be applied throughout the entire platform."

I'm sorry you did not do that.

Hi Radka I was talking about Wild Card casino not casino guru " this company"

About my complaint its handling by a lawyer, and I find a lot of things going in my way, I don't blame casino guru at all.

Cashllib is a coupon, you buy it in cash and you pay with the code... No refund is possible in that way sadly...

Hi Tamera,

I'm sorry I misunderstood the point - my bad.

Oh, I see now, thank you.

Have not heard about this one before. Sadly, it makes sense because you pay for it in cash. 🙁