Wildcard Casino Review

The player from Singapore, who was struggling with a gambling addiction, had sent numerous emails requesting self-exclusion, but these requests had been ignored. We had provided guidance on how to make a self-exclusion request and asked the player to keep us informed. Despite the player's efforts, the casino failed to respond. We had attempted to involve a representative from the casino, but received no reply. Due to the casino's non-cooperation and lack of a valid license, we marked the complaint as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to choose casinos based on reviews and ratings in the future.

The player from United Kingdom has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

The player from Spain has been trying to close the account due to a gambling problem. Unfortunately, all the inquiries were ignored. The case was closed since the player managed to get his deposits refunded but only with assistance of payment gate.

The player from Switzerland is dissatisfied with the withdrawal process. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.