Please try to communicate with our team inside your complaint if you have any questions, and do not speculate. We can assure everyone that nothing has been manipulated, and our complaint team does their best to get every complaint solved with the best possible resolution.
Wazbee still doesn't pay me my €7040 and Casino Guru doesn't do anything?
Your complaint was redirected to our colleague Jozef, who will assist you from now on. Please understand that there are many complaints our team has to deal with, and it is not possible to solve a complaint in one day, as we say. Thank you for your understanding.
If they had stolen 7040 euros from you almost a month ago, you wouldn't talk like that
I surely understand your frustration.
So keep your complaints going!
Remove this Casino from the recommended ones and rate it as very bad
I do not like to repeat myself, but as I said, we need to see the outcome of your and each complaint to be able to lower the safety index.
They still don't respond and my €7040 is still being held by Wazbee
Unfortunately, and in favor of Wazbee, my complaint has not received any developments!
Taking other people's money has only one name and we all know what it is...
That's €7040 which is mine!!!
Wazbee is a scam and Casino Guru promotes it!
I really understand that the waiting must hit on your nerves, especially if you are not able to do anything, but unfortunately, we are not able to do anything either, just wait until your case is processed further.
It's true guys, I made a mistake with the last number on my phone, I did all the verification and it was accepted and that's why Wazbee ended up with €7040.
Worst of all, Casino Guru proved him right…
what do you think about this?
I'm sorry, but the decision in your complaint was made, and it actually says that "...the player knowingly broke the rule against creating duplicate accounts. After we reviewed the case and the evidence provided, we concluded that the player was not eligible for a refund neither any further amounts and recommended him to seek professional help for his gambling addiction."
I hope you will find some help so you can overcome all this and wish you all the best. If you have anything we could help you with, do not hesitate to turn to us.
The decision was made between Casino Guru and Wazbee without involving me. Analyzed together!
Great impartiality! This violates all rights and justice!
For me, casino guru is over and I'm going to press charges against both of them.
Everything is clear and visible in your complaint, I believe, and I wish you all the best, always.
Withdrawals are supposed to be very fast, it's been more than 48 hours since they accepted mine and I still haven't received anything at all, despite them being "sent."
They make me uneasy.
How has your withdrawal been delayed, please? I'm trying to figure out whether we are talking about days or perhaps a week. Anyway, what payment did you use? if you feel uneasy, I would certainly try to get some infom the support.
In my opinion, the status "sent" is a good sign; maybe they can even provide a transaction number. What do you think? Worth trying?
It's been about 70 hours since they accepted it and supposedly processed and shipped it. But nothing still arrives in my account, they don't give me more information either by chat or email, I just have to wait. They also have a list of withdrawals in which mine appear as if they were from the last 24 hours...
It smells like singeing, of course.
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