Wallacebet Casino - general discussion

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How do I upload a bank statement/IBAN in pdf? Casino claims that I take a screenshot and then download it as a pdf. But it is not true. How do I upload correctly? Any tips?

I have problems with document verification at Wallacebett casino. They claim that I upload screenshots in pdf. How do I do it the right way? Do you have any tips with this?

Hello,

I'd try opening the document the in any viewer (e.g. Adobe google document viewer or any other) then go to print (for windows usually works ctrl+P and so on) then select "print to PDF" and you're done.

Can you try that?

Thanks, but it did not work. I saved my document in pdf format and then sent it to the casino. But they claim that I take a screenshot and then turn it into a pdf..... I don't know what to do?

Oh, sorry I thought that this was exactly what you were asked to do. So back to the beginning:

Screenshots are not allowed, you have to provide the .pgf format directly. Meaning, you need an official statement written on paper so you can scan it to .pdf format, or alternatively, create one in your online banking.

In order to be more specific, I need to know what document you have to provide.

Let me know, please.

Hi, as you see all my documents I sent are in pdf. Today I sent documents in my hand too.

Hello,

I deleted the attachments because you should never share such personal data publicly - it is NOT safe!

Anyway, you are not supposed to send photos converted to the .pdf format I think. You must provide the official statements. The casino should advise you further. Can you explain which document was not approved?

Hello,

I uploaded the bank transaction in pdf but there is no Iban on it, only account number. And they both require bank numbers and iban on the same page.

Hello,

You should get in touch with your bank and ask for such a document if you can't create one in your internet banking.

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