WagonBet Casino - general discussion (page 2)

Will inform you as soon we have any new information. Please be patient, we won't forget to get back to you.

Thank you for your attention! Our website is still under technical update. We contacted the player to pay the winnings.

That's right, the team contacted me, but I don't have a wallet that can be used to make a withdrawal, I deposited via card and I would like to withdraw my funds in the same way

How long will it take to renovate the website? Or how long will the card payment option be available?

Hello WagonBet Casino. Thank you very much for the update, it's really appreciated.

The only problem is that I cannot withdraw my funds because I do not have a wallet that the casino allows and I made my deposit via card and I would like to withdraw these funds to the card.

Hence my question: how long will it take to renovate the website and when will there be an option to pay by card?

I understand. Hopefully we will be able to find out soon.🤞

When will it be possible to withdraw funds to the card and when will the website be active?

Still nothing has changed and you can't get to the page and withdraw money ? No update ? 😕

Yes, the website is still inactive and I cannot withdraw my funds to the card 🥺🥺

I can see it too, but there is no update yet, so it will probably take some time. We will have to be patient. 😕

You can create a trust wallet in a few seconds and get the winnings. Currently, we do not have a withdrawal function to a bank card.

Unfortunately, the website is still inactive

Is there a plan to reactivate the website this year?

Oh, let me get in touch with Data Team, perhaps our affiliates would also know something.

I truly appreciate your reminder!

I'm sorry to say that we were not able to get in touch with anyone from this casino; hence, it is now set as closed. Have you been able to recover your winnings or funds? I fear the answer will not be positive.

Unfortunately no, I did not receive my funds from the casino

Can I open a dispute on your website?

That's bad luck. I'm not sure if a complaint would have helped if Radka said we can't contact anyone from the casino. 

Anyway, did you try the alternative that the casino suggested at the time, which you could have used to make your withdrawal ? 

Dear Romi,

I am reaching out to you as I noticed your involvement in discussions regarding WagonBet Casino. I have a small unpaid balance in my account with WagonBet Casino, and I would appreciate your assistance in resolving this matter.

To avoid sharing sensitive login details publicly, could you please advise how I can securely provide the necessary information?

Thank you in advance for your help. I look forward to hearing from you.

Hello there.

I'm sorry for the late response.

Could you please tell us what you would like to help with without posting any personal information, perhaps?

I am not able to help you out if I don't know any details, you know.

Also, if you feel that our complaint team could get involved, you know by now how the submission of a complaint works. Right?

I will surely wait for your response here, though.

Hello Romi,

Thank you for your reply. I noticed that you mentioned that WagonBet Casino has been closed and is no longer operational, which means I cannot submit an official complaint. However, I also noticed that you have been in contact with someone from the casino and that in certain cases, balances have been successfully paid out even after its closure.

My request is, if possible, to provide you with the details of my case so you can check whether I could recover my remaining balance. For confidentiality reasons, I cannot post these details publicly. If you are willing to assist, I would greatly appreciate it if you could provide me with an email address where I can send the necessary information.

Thank you in advance for your help!

I also kindly ask for help in this matter, the casino still has not paid me the funds that remained on my account