WagonBet Casino - general discussion

If you want to discuss anything related to WagonBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Does anyone know when the website will be active again?

I would like to ask if anyone knows anything about the Wagonbet website? For 2 months, when I wrote to them, they replied that the website was being rebuilt but it is not active yet.

Hey!

I'm sorry we've missed your previous post. I tried to access the site, but it could not load. At least I'll get it checked. Please tell me that you have no active balance or pending withdrawal there... 🙏

I have 75 euros in my account, I wrote to the support from time to time, because it was possible to do it, but I couldn't order the withdrawal and the support replied that the website would be active soon, but yesterday I couldn't even load the website

Do you have any contact with casino representatives? If the casino is to be inactive, I would like to request a withdrawal

Perhaps there is another website address, if so please contact me

Do other users also have problems loading the page?

Hey, unfortunately we have checked and have the same issue with accessing the site. Thanks to your information, though, we have contacted the casino representative and our data team will take a better look into this. We will let you know as soon as we know something more and later on, hopefully, you will be able to request the withdrawal. Let's hope the waiting won't be very long.🙏

Okay, thank you for your answer and I'm waiting for your message regarding this matter... I hope that the casino will not turn out to be a scam that robbed its customers

As far as I can tell, for now, we were assured that this casino is just changing the platform. Can't tell how long this usually takes, though, in my opinion, such a situation needs to be communicated clearly to the players.

Sadly, we have to wait for the outcome. So let's just hope this is not another sad story!

Hold on 🙏

Were you able to contact a casino representative? Or can I ask for their email contact details?

Is it possible that changing the platform takes so long?

I'll try to get some further information from my colleagues on Monday. Usually, we can't forward affiliate contacts without permission, but I must admit, it looks quite suspicious to me too. I also intend to ask whether submitting the complaint would help.

I bet you already tried their official email, right? support@wagon.bet

I haven't written to this email yet, I only wrote to the chat when it was active... thank you very much

Perhaps Mrs. Radko will be able to learn something more :) thank you

For me it is also very suspicious, unfortunately, that the website suddenly stopped being active

With luck, a response will come to you soon. But if not, I'll try to get my colleagues to ask the casino partner to provide another way to get in touch in order to allow you to withdraw your balance.

Not sure I can do anything else, but keep me updated, please 🙏

Okay thank you...I would really like to withdraw my funds from the casino

We would like that, as well, that's for sure.🙏 Let's wait what can be done here.

No update yet, but hold on, please. We are trying to get in touch with someone from the casino team.

🤷‍♀️

Anyway, may I know the registration address under which you created the casino account? Feel free to send it to me community@casino.guru

so I can forward it to their affiliate partner. This is probably the closest we can get for now.

Yes, I sent it

That's great. You should have the reply email already in your mailbox.😉

Hey! The request made it to their financial department, so the ball is on the casino's side for now. Hopefully, a response comes soon! 🤞🤞

Did the casino provide any answers?