Hi guys
i deposited 100 pln on vulkanspiele and won 10k pln.all is verified. i made withdrawal requests and casino saying just because uts 20 times larger than my deposits i should wait over 30 days.
do anyone knows anything about them?
is it possible to withdraw drom this casino?
its been already 10 days and all the time they are saying same stuff that i should wait
Could you please post the URL of this casino, as it seems we don't have it yet in our database?
Our data team will check it out and prepare the full review of the casino.
Do I understand correctly that your account is fully verified there? Have you had any successful withdrawal there before?
no i dont have complete withdraw before from here
yes my account is fully verified account.
after i made withdraw request they asked me on mail to upload bunch of stuff like deposit screenshot from bank,picture with me holding passport and mail date written on paper.all is verified
they are from same providers as vulkanvegas
i guess v.partners is provider
https://vulkanspiele.com
thanks
Hi there.
Thank you for the link. To be honest, I won't be that quick with the judgment, though. Using the Vulkan logo and name is a very common scam practice. Players are convinced the casino has something to do with the well-known Vulkan Vegas... See all these sites, and it is just a portion🙁
On the other hand, many casinos have experienced delays due to Christmas vacations, so there is a chance it is just a delay.
I will share the link with the Data Team, and you may consider submitting a complaint if you have not been paid by the end of the week. How do you feel about this?
yeah i'll wait.
v.partners is provider or something
dont know wot it means
It could be some kind of group of owners or an owner. I am not sure. Our data team will need to check that out as well.
The chat told you that they are licensed in Cyprus, which also has to be looked at by our team.
Try to wait and see how the withdrawal will go, and don't deposit any money there for now.
Will you?
i will
We'll wait for the updates.
today i received this reply on my email which i sent 4 days ago
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
