VipLuck Casino - general discussion

If you want to discuss anything related to VipLuck Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

This site is very bad, they refuse to payout the money, people in chat they send you the same copy-paste texts and don’t respond to your questions. I wait now that they pay out my money 7 days, no answers on e-mail or explenation on chat. Stay away from this site. They also refuse to close my account.

Hi, I understand how frustrating it can be to wait for your money. First, I’d like to explain that we give casinos 14 days to pay players. Still, waiting a week without any explanation is unpleasant.

As for closing your account, I’d wait until you’ve received your money. Closing it could delay or complicate the withdrawal process, and some casinos don’t allow account closure while there’s still a balance.

You already have a complaint with us, and I hope our team will be able to help you and that everything turns out well. I’m keeping my fingers crossed for you. Please let us know when you have an update.

Hello Joroslav, I just receive the money today. Thank you for your time and help😊

Regards