ViperWin Casino - general discussion (page 3)

Clearly these things will be good for the complaint, but you don't mind putting it here too. I'd probably take a bit of a break from it if I were you, because I have a feeling that they can't really write anything else to you.

I'd like to get this over as quickly as possible for you.

Hello, I kindly ask you not to keep in the viperwin casino profile that your withdrawals are € 500 daily and € 7000 per month, that information is totally false, the client can request € 500 daily and three requests every 24 hours, the refunds are totally false, they do not process them in 3 business days but in ONE MONTH and they are not specific problems, THEY DECEIVE PEOPLE VIPERWIN I can justify it, it is what they have done to me and now they are doing it again with my next withdrawal. TO ANYONE WHO IS THINKING OF PLAYING AT VIPERWIN, DO IT BEING AWARE THAT EACH WITHDRAWAL YOU REQUEST YOU WILL NOT RECEIVE IT IN A MONTH, POSSIBLY EVEN MORE AND MAYBE YOU WILL NOT EVEN RECEIVE IT.

WHOEVER READS THIS POST, BE VERY AWARE BEFORE PLAYING YOUR MONEY AT VIPERWIN THAT YOU WILL NEVER KNOW WHEN YOU WILL RECEIVE YOUR WITHDRAWALS, THEY WILL MAKE EXCUSES AND YOU WILL HAVE TO DEAL WITH YOUR LOST MONEY IN DEPOSITS AND YOUR FUNDS THAT YOU WILL NOT RECEIVE IN MONTHS

Thank you that you care about others as well and you'd like to warn them about this casino.

We have this feature on every casino review that is on the bottom of the page, and you can use it at any time:

You're welcome, just to make it public, they've created my ruin by deceiving me with withdrawal times. The money goes out and comes back in dribs and drabs. This casino, by deceiving players in this way, ruins players and causes them huge problems. It's unacceptable that they've processed 3 withdrawals since March 30th and absolutely no one has done justice.

Believe me, I surely understand your frustration. Everyone would feel the same way, for sure.

To tell you the truth, though, their safety index mirrors their behavior, I believe. 🤷‍♀️

I have no choice but to wait and see if there is a solution within the time of the complaint and if it is closed without resolution, file a complaint with Novaforge Ltd or Liernin Enterprises LTD Casinos (they would inform me if necessary) present it to my bank and have them return all my card payments from all the houses in which I have deposited from their company. If they scam me and do not refund my money, unfortunately, luckily you can claim with a formal complaint to the bank.

My withdrawals are listed from April 25th to today, May 7th...

Well, you are right that the casino has replied to the other player regarding the complaint, even though they haven't provided any information yet. 🤷‍♀️

I hope they will look into yours as well, though, so we have some movement there.

In my case, the complaint will be closed if they do not respond or provide a solution, and for another 7 days, under no circumstances will I continue to complain any more. I will go to the police station, file the corresponding complaint with all the information and arguments, and then I will present it to my banks to carry out the chargebacks of all my entrusted money. They are not paying, it is now unacceptable and it is the only alternative when this limit is reached.

I have just read in your complaint that you got your money from the second withdrawal.

Is that right?

At least you could withdraw most of your winnings, and of course it is understandable that you won't play there again.

I'm glad, though, that you got the money, even though it was this frustrating for you.

Can you tell me what I should do to close my account at Casino Guru?

It is enough if you say that you want to close it, but I would like to wait how the complaint will turn out even though it doesn't look good. 😕

Well, they'll end up going unpunished. The complaint will be settled, as they paid the player without lowering their score or security index. They'll continue operating in this unfair way, aiming to pay the minimum amount to customers and losing them like most people, since they can cancel withdrawals for a month. They'll continue to scam.

I'm not interested in closing this account, thank you.

If the players will eventually get paid, then it's more than good, although the road to that is probably not the easiest. It would go down if we were on the player's side and nothing changes and he doesn't even get the money.

This that Pabel has published that the game affects my mental health and that he recommends that I stop playing online as he is so shameless, What affects mental health is falling into the deceptive networks of casinos like viperwin that deceive their players with withdrawal times and if a player spends 700 euros in one day to receive 1500 € he must wait a month, file a complaint in this forum and the whole plot that you have set up with these casinos of this brand that if it were not like this they would clarify in their casino profiles how they make payments so that you recommend that I stop playing for health reasons save it for yourselves AND TELL THESE CASINOS THAT ARE THE ONE'S WHOSE WAY OF DECEIVING PEOPLE WITH WITHDRAWALS HARM THEIR CUSTOMERS. CLOSE THIS ACCOUNT.

I DON'T KNOW WHAT THEY DON'T UNDERSTAND ABOUT MY REQUEST TO CLOSURE MY ACCOUNT AT CASINO GURU...IT'S TAKEN DAYS TO CLOSE THE ACCOUNT AND THEY SHOULD ALSO HAVE AN OPTION TO CLOSE IT MANUALLY.....CLOSE THE ACCOUNT, I'M NOT INTERESTED IN THEM, LIKE YOUR COLLEAGUES AT HOUSES LIKE VIPERWIN...

This forum is available 24 hours a day, seven days a week, but the administrators are not. I closed your account as soon as I found the request in the latest post. Take care, please

I received an invitation to be part of the VIP and i was gifted 500 euros to play for free with a 1x wager. I managed to wager and withdrew 300 which i was paid out the next day without verification.

I deposited 15 for 2nd time and won 320 euros and i made a withdrawal last Friday. Until now i have not been paid. In the terms and conditions it says up to 72 hours but support always tell something different, 3 days then up to 5 business days, then up to 7 business days. As a VIP, i should not wait 3 or more days to be paid out.

Hi, it's probably not ideal if the chat keeps giving you different estimates of how long it might take. Which payment method did you choose? Didn't they verify you for this second withdrawal either?

You know that if it takes 14 days, you can contact us, although I wouldn't expect you to have to wait longer as a VIP.