VIP Casino Royal - general discussion

If you want to discuss anything related to VIP Casino Royal, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I've been waiting for over a month and a half for cashout, I used bonus and wagered over 1k if what I was supposed too. And they still refuse to pay me out even after asking for my 32 or 34character bitcoin address among other repeated requests which I have screenshots of everything.

Including my kyc verification, proof of address, bitcoin address, wager completed etc. They say the same thing everytime I contact them via customer support or email..."Wait and be patient".

How patient am I supposed to be 45+ days later?

This casino treats their online customers like we're actual bots and not human. Their behavior is very dis****ing imo

If someone from casinoguru's resolve team can help me I would be more than appreciative of your assistance.

I'm not surprised you're already fed up after 45+ days. I believe this is the right time to submit a complaint on our website so our Complaints team can look into it.