Viking Luck Casino - general discussion (page 3)

Good morning Jaroslav

30 days already waiting for a withdrawal

One of the last answers

Maomao (VikingLuck)

August 30, 2025, 4:25 PM EEST

Dear Manuel Alonso Sesto,

Thank you for contacting our customer service team.

We fully understand how important this is to you, and we want you to know that your request is being handled with all the care and attention it deserves. We assure you that you will soon receive an email with updated information on your situation, especially regarding late withdrawals.

If you have any additional questions, please do not hesitate to contact us via email. support@VikingLuck.com or live chat.

Best wishes,

Customer service

I made withdrawals at this casino without any problems.

Well, for me, it's been a bit impossible to receive my money. I've been waiting since July 31, 2025, and I've only received 5,500. It took up to a month to approve the first withdrawal.

Greetings

Some casinos took 45 days to pay me, they even asked for a selfie in front of the computer with the casino's website open in the background, others asked for a selfie with the date and the name of the casino, even though it was absurd I complied with everything they asked for and I ended up receiving a public complaint, you have to be patient and leave the money there and play in other casinos and when you wait.

I don't see the point in having to wait so long to receive your money. I also play at many casinos, but I've never had this problem. Just yesterday I played at one, won €2,000, and received the money in seconds, right away.

I also play in casinos that pay out in seconds, I'm saying what happened to me if you want to wait wait if you don't want to wait play everything.

I hope I don't plan on playing any more money at this casino.

Thank you and greetings

I've been waiting for my €1,500 payout for 8 days! They always say the same thing: STAY AWAY!

You have to open a public complaint, Casino has 14 days to pay.

Where can I file a public complaint?

Hi, what have they told you after waiting for a week? Was any verification required?

As another player said, we give casinos 14 days to pay out to players, and if that doesn't happen, then we try to help.

You can file a complaint here at this link. 

No, no verification has been required so far. They just keep saying they're busy and apologize for the delay.

So, it's a classic case. I understand that casinos can have delays and sometimes it may not be entirely their fault.

What payment method did you use? 

Bank transfer but today I changed one of the 3 withdrawals to bitcoin

Well, let's see what comes first. 

Did the casino tell you to change your method and that crypto is faster? 

No, I just wanted to see if it might be paid out faster that way.

Okay, so let's see if it works or how it turns out. It is usually recommended to withdraw using the same method as you deposited, so I'm curious to see if it goes through.

Yes, I sent €500 twice via bank transfer and once via crypto, let's see what happens.

Update me when you have something new.

I'm keeping my fingers crossed.🤞