Vegasino Casino - general discussion (page 4)

News from the casino I received and the email that the withdrawal was completed now I have to wait for it to arrive at the bank it will take up to 3 business days

Good morning Michele news from the casino my withdrawal has been completed, I received the email up to 3 business days before receiving on the account. Did you also receive this email?

Hi, I honestly don't remember...but after 3 days I received the credit on my card!! I hope you receive everything as soon as possible!!!

I received this email:

We are pleased to inform you that your withdrawal request of 500 EUR has been successfully processed. Please note that it may take up to 3 business days for the funds to appear in your selected payment method.

Thank you for choosing to play with us at Vegasino. We hope to see you soon for more new gaming experiences.

If you have any further questions or concerns, please feel free to contact our Customer Support team.

I am waiting to receive the other 2 credits on my account of €500, one already received on Friday. Let's hope 🙏

Great news, so I believe that if you got one withdrawal, more will be on the way. When that happens and you have all the money be sure to let me know. 

Happy New Year.🙂

I have been waiting for a withdrawal since December 7, 2024 and they always give me the same excuses from support.

Is it a high amount?

Hi, so what excuse does the casino give you? Did you play here with any bonus? Was it necessary for you to verify? 

I saw that you already have a complaint, so our team will try to help you. 

I hope you will see the money as soon as possible.

what excuse does the casino give you?

I get things like: We wanted to let you know that withdrawals are taking longer than usual. Please be assured that our finance department is actively working to expedite the process and we are doing our best to complete your transaction as quickly as possible. We appreciate your understanding and will keep you informed of progress.

either

I would like to assure you that there is nothing to worry about and your withdrawal is safe. We ask for your patience while your withdrawal is being processed and we apologize for any inconvenience caused.

either

We understand your frustration and apologize for the inconvenience caused by the delay in withdrawals. Please know that we take your feedback seriously and are actively working to resolve the issue. Our team is committed to resolving this matter as soon as possible to ensure a smooth experience for all our customers.

Many excuses and no solution.

Did you play here with any bonuses?

I only played with my deposit without having any active bonus.

Was it necessary for you to verify this?

I was not asked to verify myself and it says it is not necessary.