Vegasino Casino - general discussion (page 2)

So you also asked for a cash withdrawal on the card, yes? 14 days is quite a lot and I believe that our team will contact the casino soon to find out more and hopefully they will be able to help you. I wouldn't want to wait for quite a long time either, but we'll have to keep our head cool. 

Yes, today I am closing 14 days. In all these days I communicate with them every day and every day they tell me the same things that my withdrawal is a priority and not to worry. I have a large deposit history for my data and I have made wins that reached over €5000 but I have a withdrawal limit of only €500 and I managed to withdraw only €1500. My withdrawals are also "under review" nothing has progressed yet. And today when I spoke with them via email and live chat they answered me exactly the same as all the days. I think it is unfair. I have had 3 panic attacks all this time. They need to put the money in my account immediately. They advertise for fast withdrawals and thus lose their credibility in the end.

Sometimes it takes a bit longer and I know it's not pleasant to wait 2 weeks for a withdrawal. If they keep telling you the same thing then I would probably take a break and leave the casino and see if the money comes in. The other thing is that if the withdrawals are "under review" they probably haven't been released yet, so it might take a while. I would be interested to know for what purpose they are under review. Is it something normal or is there a check that is more extensive. 

Hopefully we will know everything soon as the complaint is open. 

I will keep my fingers crossed for you.🤞

Please keep your eyes open and if you can, contact them. I've asked them everything and they told me the same thing: to be patient.

Don't worry, our team is made up of experts who have been doing this for a while and are looking out for all the relevant information. You will certainly learn everything you need directly in your complaint. 

Hello, how did it go??? I have the same problem

It's been 3 business days.

In the verification section they tell me that verification is not required

But withdrawals are still under control

Is this possible??? Is this a scam???

Hi,

I suggest using the reply function and asking the person in question. I tried to make things easier for you, but the complaint states the last update was 2 days ago and it doesn't seem like the withdrawal from 29.11 has been resolved.

It really depends on what they are checking and why. There is no point in guessing without detailed investigation.

It's unpleasant, but at this point, there's just no other way to go but to wait.

I'm just wondering, are there any other details about the inspection, please?

Hello, I have the same problem. Tell me what you need and I will deliver everything. I have screenshots of everything.