Vegasino Casino - general discussion (page 2)

So you also asked for a cash withdrawal on the card, yes? 14 days is quite a lot and I believe that our team will contact the casino soon to find out more and hopefully they will be able to help you. I wouldn't want to wait for quite a long time either, but we'll have to keep our head cool. 

Yes, today I am closing 14 days. In all these days I communicate with them every day and every day they tell me the same things that my withdrawal is a priority and not to worry. I have a large deposit history for my data and I have made wins that reached over €5000 but I have a withdrawal limit of only €500 and I managed to withdraw only €1500. My withdrawals are also "under review" nothing has progressed yet. And today when I spoke with them via email and live chat they answered me exactly the same as all the days. I think it is unfair. I have had 3 panic attacks all this time. They need to put the money in my account immediately. They advertise for fast withdrawals and thus lose their credibility in the end.

Sometimes it takes a bit longer and I know it's not pleasant to wait 2 weeks for a withdrawal. If they keep telling you the same thing then I would probably take a break and leave the casino and see if the money comes in. The other thing is that if the withdrawals are "under review" they probably haven't been released yet, so it might take a while. I would be interested to know for what purpose they are under review. Is it something normal or is there a check that is more extensive. 

Hopefully we will know everything soon as the complaint is open. 

I will keep my fingers crossed for you.🤞

Please keep your eyes open and if you can, contact them. I've asked them everything and they told me the same thing: to be patient.

Don't worry, our team is made up of experts who have been doing this for a while and are looking out for all the relevant information. You will certainly learn everything you need directly in your complaint. 

Hello, how did it go??? I have the same problem

It's been 3 business days.

In the verification section they tell me that verification is not required

But withdrawals are still under control

Is this possible??? Is this a scam???

Hi,

I suggest using the reply function and asking the person in question. I tried to make things easier for you, but the complaint states the last update was 2 days ago and it doesn't seem like the withdrawal from 29.11 has been resolved.

It really depends on what they are checking and why. There is no point in guessing without detailed investigation.

It's unpleasant, but at this point, there's just no other way to go but to wait.

I'm just wondering, are there any other details about the inspection, please?

Hello, I have the same problem. Tell me what you need and I will deliver everything. I have screenshots of everything.

Hello, did you solve this problem?

If you need some help from our complaint team, please file your complaint here.

You will need to describe the whole issue of your experience at this casino well, so we can start with the investigation.

If you need any help with it, please let us know.

What exactly happened in your situation, please?

I'm trying to start a topic, but when I want to continue, it won't let me.

Can you please contact me by email??

Hello, I am waiting for a withdrawal at the casino https://vegasino1.com/

The payment is supposed to be made within 3 days, but they are again making excuses that they are late, that they are sorry.

My total winnings are 25,000 EURO, which I now have in my account.

My allowed withdrawal is 1000 EURO because I have a VIP account LVL 4.

I have 3 selections that are in the "Checking" state

It's been 5 business days and they're still making the same excuse.

Please can you give me the contact information of a possible lawyer? Or tips on what I can do now? I would hate to lose the money I won

May I ask if you use our site with an automatic translator in your browser?

This usually is the problem when our users try to file a complaint, you know.

Just use another browser without any translator, as you don't need it on our website as we use an autotranslator whenever you file a complaint or even here on the forum. You can easily write in your language, and it will be translated later.

Please let me know if you were able to submit your complaint like this.

Can you help me I am still waiting for my withdrawals I made a withdrawal on 11/12/24 500€ the second 12/12/24 500€ The third on 14/12/24 500€ I have not received anything yet. I have written to support several times they tell me that they have made a complaint to the financial department. They apologized for the problem of patience. But I am worried I am afraid of not receiving my money.

please.

You used a cryptocurrency withdrawal method, I don't know much about that service. I used Mastercard. I hope so! I'm a worried person. I don't understand why these withdrawals take so long.

Vegasino:

Hi someone can you help me I'm also waiting for 3 withdrawals of €500 the last one made on 14/12/24 I'll also post a photo, can you reassure me about the payments?? I'm worried.

I read that a user received the money. After how long he requested the withdrawal? Thanks help me

Hi, it also remained in this state for 3 days, then on Sunday... the 4th day... I received the credits on the card, my withdrawal was 280

so i have to wait. I'm a worried. Do you still play this casino? I made my first withdrawal on 12/12/24 the second on 13/12/24 and the third on 14/12/24

No, I don't play there anymore, it didn't seem very reliable to me... although I have to tell the honest truth, it paid me in the end... 10 days is not a short time, file a complaint here on casino guru, they can help you