VEGADREAM disaster scam (page 3)

I've been waiting for my money for six days now and nothing has happened; my emails aren't being answered. Can anyone help me?

Hey, since you’ve already filled out the complaint form and your complaint is currently under review, our team will try to help you.

So, the casino didn’t really give you any explanation as to why there’s a delay, right? Were you asked to complete any verification? Did you play with a bonus or not?

I’d also like to add that we give casinos 14 days to process withdrawals. If nothing happens within that time, our team will contact the casino.

No, I'm not getting any replies to my emails. I'm verified, and I've never played with bonus funds.

Alright, I understand. Thanks for your reply.

In your case, if you didn’t play with a bonus and you’re already verified, then it looks like the only thing left to do is wait. If nothing happens, our team will be ready to help you and contact the casino.

For now, though, I’d be patient, because that’s probably the only thing you can really do at this point, and quite often it turns out to be enough.

Yes, but it can't be that my withdrawal still hasn't been processed after 7 days. I can still cancel it. I play at so many casinos and I've never experienced this before. At most casinos, it doesn't even take a day; the money is already in my account.

Most importantly, I don't even get a reply to my emails.

I understand what you're saying, but I've seen quite a few cases where withdrawals took considerably longer than seven days to be processed.

I can't say whether that's what's happening in your case, but sometimes long withdrawal delays can put players in a position where they eventually cancel the withdrawal and continue playing with the funds. That's exactly why patience can be your strongest weapon here.

If the withdrawal is still pending and you have the option to cancel it, I would strongly avoid doing so if your intention is to get the money paid out. As frustrating as the waiting may be, it is probably better to leave the withdrawal untouched and wait for it to be processed.

And if this kind of withdrawal experience doesn't suit you, especially if you're used to receiving your money within a day elsewhere, then once you receive the funds you can always decide not to play at this casino again.

I will definitely never play in this casino again!

That's their reason for dragging out the payouts so long, because they hope that the players will withdraw their withdrawals and continue playing.

I won't do that; I can only recommend that everyone not play in this casino.

I got my money

Hello, it's good to know you have the money now. After what you have been through, though, it makes sense that this is not considered one of the best experiences. I appreciate you sharing your story with us on the forum.