Tumblewins Casino - general discussion (page 2)

I agree. This casino is a fraud on every level.

They are only open to take people's money.

I'm really sorry, that's one of the worst things when the casino ignores you and you don't know anything about your situation.

Anyway, try to hang in there and see what happens when the team contacts the casino and if something can be sorted out. I'm not saying it has to be that way, but as another player said, if there was even a minimal chance, it's still better than no chance at all.

I really wish it could have been resolved and you got your money.

The casino hasn't let you know anything about your withdrawal yet either? 😕

Even though we tried to help you, the casino did not respond and did not reply. In cases like this it is difficult to help the player when there is no cooperation. I don't like these situations and I wish there were casinos that would at least give a statement as to why this happened and let the player know.

I have created a new account here specifically to warn players. Please do not deposit here, all the negative reviews are true. Winnings are NOT paid out here, you lose your money. They will stop answering you and you will lose your money. It is unbelievable that such a criminal site is still online.

If you read all the negative reviews and still decide to throw your money away there, it's your own fault.

Another warning: Here you have to personally verify yourself by email and hand over the documents by email, which means you are entrusting your ID card and other information to this dubious website, which is fraudulent and has only negative reviews. Very dangerous!

To all platforms like casinoguru: You need to provide more information and warn players about such a website. Everywhere, on every WEBSITE, you read only NEGATIVE COMMENTS that you are being cheated. It should be on the blacklist on every casino website.

Hi there,

We do what we can, in my opinion. This forum is a prime illustration. The issue is that too many players only glance at the Safety Index, ignoring the other information that could be very helpful. As you said...

Thank you for your concerns and the effort to keep others well-informed. It is good to see someone so keen to pursue the same goal!

Blacklisting any casino is therefore not the course of action we would take. Rather, we concentrate on presenting as much information as we can. Conversely, blacklisting entails concealing information.

Hello,

Thanks for the answer! There is one more point that interests me though: on page 1, the user named "noobiplez" has linked a .pdf file that shows a Carabao license for this casino, with a signature. Has this license been checked? It still says that they don't have a license, which I definitely assume. You can't find anything about it on the internet or on their website, and I think if they did have a license, they wouldn't be able to afford to cheat players like that.

Where does this document come from, is it perhaps a fake?

Hi there!

Happy to add something meaningful! 🙂

Regarding the license, did you also see my response?

I see! I was asking because I recall getting this official information was quite a pain in the past. Perpas it still is 😀. So, send my thanks to your friend as well, please.

Any additional information that you or your friend may have in the future would also be greatly appreciated.

I believe that we have yet to receive a response from CIL, which is, to be honest, fairly typical. Therefore, this PDF is deemed unapproved.

The primary problem with CIL's license validity is that there is not a database or list of casinos that have been granted licenses. We are unable to compare; the only option is to speak with a CIL employee.

I had to laugh a little when I read the last new "positive" review about this casino here.

"24/7 live chat support"

It's just a shame that no one here has ever been able to reach the live chat support (including me). Neither the users who have won, nor the CasinoGuru employees who have tried several times to resolve conflicts. Maybe the live chat support only works when it comes to the question: "How do I pay?" 🙂

Hmm, I read it too, but we can't just reject it based on the fact that the player wrote what he wrote. He described quite a lot of things and what is true and what is not would take a long time to refute. Of course, one user review does nothing for this casino. It doesn't count in the Safety Index or anywhere else, and I believe that safety index is more likely to scare players than this one good user review is to attract players. 😉

Hello, since 30.11.2024 a payout is pending everything

sent documents on 30.11. and also asked a week later no answer was paid without bonus

We usually give casinos 14 full days to proceed with the payment, so I believe that our team could try to help you out with this.

Were you asked to provide documents for the verification?

You can file your complaint here by using this link, and we surely will look deeper into this issue.

After winning $300, I’m wondering whether I should keep playing or stop.

Hi!

Thumbs up for such a question!!!!

If you prefer a math-oriented suggestion, analyze your gaming history to find out a lead on whether you may await some sort of further winnings. If you want another yet still number-utilizing option, compare your deposits to your withdrawals and think about whether you prefer to withdraw that amount, or perhaps if you are in green numbers, whether you don't mind getting back to black or, less responsibly, getting to red ones.

It is so easy without getting the feelings into that, is it not? So, to be more practical: Do you like the idea of losing the amount? If you don't, I think it's better to withdraw 😀

What do you feel is the correct answer anyway? It matters the most!