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Tucan casino review (page 3)

12,780 views 157 replies |
2 months ago
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inf3rnocbv
2 months ago

I think the original deposit was for £40 with a win of €800. I don't think the bank would give me the that but maybe the £40.

2 months ago

After the 14 days, can you do charge backs from your bank if the money was deposited via Mastercard or debit card or does that only work for credit cards? Based on dealings I’ve had with a previous scam (slotsangel to name them) the responses are very similar and I’m 99% tucan is as well now

2 months ago

You will have to check with the provider through which you made the deposit to find out what their requirements are for a chargeback and the time limits.

However, you need to be careful because, even though scam casinos do exist, chargebacks are something that can affect your overall casino gaming experience. 

I have also seen cases where players have had their bank accounts closed.

That's why I always recommend finding out as much information as possible before you go anywhere to play. 

2 months ago

I just want to inform that my country is restricted but I got my withdrawal request proceeded and the payout is on my account. I made a withdrawal 27th of sep (saturday) and one 1st of October. Both done and on my account today.

hope this helps!

Vanozile1
2 months ago

That's amazing you must be one of the lucky ones. I'm still being fed the same story they tell me every time I ask. What country are you from

Vanozile1
2 months ago

Nice, this was with tucan?

inf3rnocbv
2 months ago

Correct! file

MDUK
2 months ago

Sweden! Yeah same here but now its fine. Patience’s may be the key

Vanozile1
2 months ago

That's amazing. I have just been told for the 1000th time the finance team is looking into my withdrawal but there just repeating them self.

Edited
Vanozile1
2 months ago

I don’t understand how you got all that done in 5 days (including weekend) I’m on a week now, getting the same generic answers as MDUK and my withdrawal is half of that.


do you work for them lol

Edited
2 months ago

UPDATE - After all this time kicking off they just refused my Crypto payment !

I went back into chat and was told they wanted to pay via bank transfer so I set that up and then told .......... Your in the que again please give them 36 to review it !!!?

WTF

Edited
inf3rnocbv
2 months ago

Mind you my first withdrawal request was on the 27th of september and this second one from 1st of october.

aaaand also… I deposit 2500€ in 10 days 🥹 but a win is a win right??

to be honest I didnt even think it would go through beacuse sweden is restricted. Maybe my large amount of deposit had something to do with it. Or my constant nagging in the chat 🤪

2 months ago

WOW. After multiple emails and constant harassment on chat I finally got an advisor who did there job properly ! 86 days over a thousand lines of communication and they finally gave in and paid me. I do hope everyone else can get there's soon

file

MDUK
2 months ago

Amazing! I have hope, any advice or a good contact I could try?

inf3rnocbv
2 months ago

Spam the crap out of them. I was straight onto live chat everyday and sending complaint emails. I was refused that payment as Crypto and when I went into chat I told them I had put it as bank transfer and that I wanted it sorting today. I guess there just sick of me and gave in. They even disabled the chat function at one point but I found a way back in 😂

Edited
MDUK
2 months ago

Yeah, I’ve had the chat disabled, I found if I go on not logged in I can access it again and continue asking for my withdrawal

2 months ago

They’ve just been told me the finance team are aiming to get mine done before the weekend, so we shall see

inf3rnocbv
2 months ago

I really hope the casino lives up to its latest word! So, today should be the day, correct?

My fingers are crossed!

Radka
2 months ago

I actually got the money in my bank today but I had to fight for it. finger crossed you will too

MDUK
2 months ago

It's great that you got your money, and I hope the same happens with the next player.

If everything turns out well in the end, that will be the most important thing.

Good luck to everyone who is waiting. ☘️

1 month ago

Got the email yesterday, money in bank today 👍🏻 all good, withdrawal didn’t actually take too long after being verified

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