2 months ago
I think the original deposit was for £40 with a win of €800. I don't think the bank would give me the that but maybe the £40.
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I think the original deposit was for £40 with a win of €800. I don't think the bank would give me the that but maybe the £40.
After the 14 days, can you do charge backs from your bank if the money was deposited via Mastercard or debit card or does that only work for credit cards? Based on dealings I’ve had with a previous scam (slotsangel to name them) the responses are very similar and I’m 99% tucan is as well now
You will have to check with the provider through which you made the deposit to find out what their requirements are for a chargeback and the time limits.
However, you need to be careful because, even though scam casinos do exist, chargebacks are something that can affect your overall casino gaming experience.
I have also seen cases where players have had their bank accounts closed.
That's why I always recommend finding out as much information as possible before you go anywhere to play.
That's amazing you must be one of the lucky ones. I'm still being fed the same story they tell me every time I ask. What country are you from
That's amazing. I have just been told for the 1000th time the finance team is looking into my withdrawal but there just repeating them self.
I don’t understand how you got all that done in 5 days (including weekend) I’m on a week now, getting the same generic answers as MDUK and my withdrawal is half of that.
do you work for them lol
UPDATE - After all this time kicking off they just refused my Crypto payment !
I went back into chat and was told they wanted to pay via bank transfer so I set that up and then told .......... Your in the que again please give them 36 to review it !!!?
WTF
Mind you my first withdrawal request was on the 27th of september and this second one from 1st of october.
aaaand also… I deposit 2500€ in 10 days 🥹 but a win is a win right??
to be honest I didnt even think it would go through beacuse sweden is restricted. Maybe my large amount of deposit had something to do with it. Or my constant nagging in the chat 🤪
WOW. After multiple emails and constant harassment on chat I finally got an advisor who did there job properly ! 86 days over a thousand lines of communication and they finally gave in and paid me. I do hope everyone else can get there's soon

Spam the crap out of them. I was straight onto live chat everyday and sending complaint emails. I was refused that payment as Crypto and when I went into chat I told them I had put it as bank transfer and that I wanted it sorting today. I guess there just sick of me and gave in. They even disabled the chat function at one point but I found a way back in 😂
Yeah, I’ve had the chat disabled, I found if I go on not logged in I can access it again and continue asking for my withdrawal
I really hope the casino lives up to its latest word! So, today should be the day, correct?
My fingers are crossed!
It's great that you got your money, and I hope the same happens with the next player.
If everything turns out well in the end, that will be the most important thing.
Good luck to everyone who is waiting. ☘️
Got the email yesterday, money in bank today 👍🏻 all good, withdrawal didn’t actually take too long after being verified
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