TheSlotz Casino - general discussion (page 2)

Oh, my mistake, I wanted to ask how long you had your withdrawal request pending when they canceled it for the first time? Did the casino tell you to change your payment provider? Which one are you using now? 

Thanks for your reply. 

Well, when I see posts from other players, I wouldn't give it such a short time, to be honest. Some casinos take a while to send money to players, and when it's a bank transfer, it's not the fastest.

I would like to add that we give casinos 14 days to pay out to players, and if nothing happens, you can let us know and we will try to help you.

Very annoying dealing with all these casinos here. Its like every shady scummy casino comes here.

No live chat. No help. Verification doesnt work right.

Im so sick of these trashy casinos acting like fools.

Id love to see this forum start implementing pre approval to post their casino. They should have to pass an ethics test.

All these casinos here are garbage.

It's a relatively new casino, so what happened here?

I would rather say that it would be good if players didn't go to a million casinos to play before they know more about a given casino.

Who can know what a casino is like when it's new?

What do you think a pre-approval test should consist of? 

I won. Left some money on the account. Went to do verification...did live check. Went to submit my ID and it just says error. Live chat doesnt know.

So this casino has been live and working but doesnt allow cashouts? Now I have to wait for 'tech; to look over it.

This casino has many different tricks to delay your withdrawals. It’s the absolute worst casino I’ve ever played at.

Well then, if you have to go through verification, I don't think I need to say anything more.

If it's a long-term problem and you still can't verify yourself and the casino can't help, you know you can contact us and file a complaint.

Good luck!

Hi, I'm a Latin American player. Seeing your complaints about different casinos, I think I can trust your opinions. Would you be so kind as to offer some casinos you currently recommend for playing and maybe winning something? Thank you.

They accept players from sweden.

Is it also written in the terms, please?

Our data team can check it out if yes.

Have you registered there yourself?

yes i🙂

Hi Romi,

Sorry for the brief reply earlier — I had just woken up.

To answer your question: I have played there and my account is verified, so it would be very strange if they did not accept Swedish players. That would put me in a situation where I can deposit money but never withdraw it, which would essentially mean playing at a guaranteed loss.

No worries at all.

We believe that if a casino takes money from players and they can see which country they are from, and they don't use a VPN, of course, they have to pay their winnings as well.

I will pass this information to our data team now to update the review if needed.

How is it going at this casino for you, by the way?

First problem.

Casino has accepted my withdrawal 2 times this week, yesterday's payment did not arrive in my account, I reported this problem. So they said they have re-deposited it today.. they use SEPA instant transfer for payments. But the money still has not arrived.

I contacted the bank, but they can't find the payments or anything either. The game page shows that the payment has been approved and sent. But the money is gone

Sharing this is truly appreciated. If you do not mind a question, would you say the casino support was helpful and constructive, perhaps?

One way or another, I'm glad it was resolved.

I believe that such information you should include in your user review if you'd like to write one, because it could be really helpful to others.

Feel free to describe your whole experience there, of course. 🙂

Do you still play there, by the way?