The money stayed in the casino

I had to play at polestar casino and the money went and they won't return my money. Receipts etc. in storage

Hello,

not sure I understand the problem.

Does it mean that you won some money and now you can't withdraw from the casino, please?

Has your account been fully verified?

I deposited but I couldn't play because the money didn't come to the account!!! The account is now closed!

But the money has not been thickened

Returned

Hello,

so the problem is that your deposit is missing and your account has been closed, right?

I would contact the bank or payment provider you used for the deposit. Can you do that please?