Super Spin Casino - general discussion (page 3)

Sadly, I thought things would get better, but apparently that’s not the case. We’ll see what happens with the complaint.

I’ll keep my fingers crossed for you.🤞

Thank you, but i know they will not answer you. They are the worse site I have ever encountered. They need to be closed down.

If they don't respond, and we're on your side, I'll get more black points and the safety index will drop even further.

But I'd rather see this resolved.

Me too. Its really unfair what they are doing to so many people and getting away with it.

I have a situation with spinyrush ( the same group of rollyspin and super spin). They refuse to pay me 3,400 euros! Ten days after they don t even respond me, neither by chat or email. I am not able to set a complaint against spinyrush because they are not listed in casino guru, already ask to add them without sucess. I am really strugling, does someone could advise?

my verification was sucessfully done and i ve received one only payment, after that, no more payments, no more explanations, nothing!

thanks

I had a similar feeling when I read your story. The worst part is that you already passed verification and they even processed one payment, so it’s not like there is some missing document or unclear issue. Ignoring someone for 10 days when they have €3,400 waiting is just unacceptable.

I would keep saving every email, chat screenshot and payment record. Even if they are not listed yet, maybe Casino Guru can still help push them or at least add more information about this group. It’s strange how many casinos from the same group seem to have the same problems with withdrawals.

Thank you.

in fact it would be very useful if casino guru could add this group ( rolly spin, super spin and spinyrush). Even to alert other players.

Radka

@radka do you think you can help me with spinyrush? Its not listed ..

Hello, the only thing needed is to opt for the option "the casino is not inthe list" by taking this step, you can lodge a complaint against any casino; just please add the full URL address.

In any case, Super Spin Casino should be avoided:

https://casino.guru/super-spin-casino-review 👈

Such casinos usually do not aim to reveal any sort of sister sites, so please add any clues you have to the complaint. if the casino is of that nature, though, I would not expect miracles...

Did you made it?

Did you made it?

i am struggling with them the same way

My case its with spinyrush casino ( the same group of rolly spin and super spin), they actually payed me 1400 euros but after that ( since 6/07) never more withdraws were made. I followed the link that you gave me but it didnt worked, the information its that super spin has no licence in portugal. Do you think you can help me?

Hello, I do not follow you very well, I'm afraid. The link did work because you lodged a complaint request.

https://casino.guru/complaints/unpublished-casino-player-s-withdrawal-has-been-delayed-225

And yes, the casino very likely lacks a Portuguese license, but that's not the subject of the complaint. You know we focus on whether the casino is obliged to pay, not on the license. Licenses are the subject of casino reviews, instead. 🙏

When it comes to a complaint, its focus is on the winnings gained and associated withdrawals.

Already submited the complaint, thanks.