1 year ago
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Error 403 - Forbidden, am I right?
Well, it works for other countries, though. Could be a local block, though. Please let me know if you try visiting the website using a different internet connection or provider and if the outcome is the same.
I was playing and got the jackpot wheel then I landed on Jackpot but instead of being taken to the next screen to spin for a jackpot, I was just credited $50. When I brought this to the attention of the casino with the screenshot the game ID and exact time of play they said they would contact the vendor. It’s been over a week and they keep telling me they don’t have an update.
Sometimes, whenever a casino needs to check with the game provider, it can take longer; to tell you the truth.
Have they given you any time frame at least?
They replied and it said we’re sorry for the inconvenience. We credited your account $300. When I tried to say I don’t accept that because there were five jackpots ranging from $21-$22,000. They said the manager’s decision is final. Why would it be up to a manager? Wouldn’t it be up to the vendor? I don’t understand this at all. I feel like I’m getting scammed. What do you think?
I'd feel about the same if I'm honest. On the other hand, I've seen that the casino has a pretty low safety index and I'm wondering if they're really in conflict with the game provider.
I would probably file a complaint on our website but I probably wouldn't have big eyes, because I would expect them not to answer us and to keep it as unresolved. But maybe you'll be lucky and get an answer.
That's about the only thing I can think of at the moment.
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