Sun Palace Casino - general discussion

If you want to discuss anything related to Sun Palace Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Sun Palace Casino is a scam, they stole over $900 from me. $742 of which was a major bonus win. They lied to Casino Guru, (which I would like to thank for their time in my case), about where the money had gone. I sent a complaint, Casino Guru also submitted several inquiries to no avail. This casino has no integrity and has no problem stealing money from their players. BEWARE OF SUN PALACE CASINO!!!

I'm sorry you've been treated like this by the so-called casino.

Allow me to paste a link to your complaint right here, so other players will find it easily. I pray the complaint will save others the nerves playing in such a shady casino!

Tip for all, in order to be well prepared, always mind:

1. the casino review: https://casino.guru/Sun-Palace-Casino-review
2. users rating and reviews: https://casino.guru/Sun-Palace-Casino-review
3. associated and submitted complaints: https://casino.guru/complaints

find a trustable site offering honest reviews, do not fall for scam sites. 🙏

Casinos with inclave seem unreliable to me...after having won with a bonus with Wagner 70x...I repeat 70x...in more than 25 years of gambling addiction it is the first time....the maximum bonus was 125...but minimum withdrawal..150..LOL...

It tells me to deposit 25 to withdraw without verification..but it will ask you later...it's not over. It tells me that the deposit must be played 5x times lol...usually at most 1x your funds...against anti-money laundering..stralol...it's not over..it says that the country I come from wagner is not 70x but double! 140x..extrastraLOL....

In the cash register it gave me withdrawable funds but...it seems like a scam to me!

So I would say there is too much of everything. I would probably never use such a bonus because 70x is science fiction for me. Maximum cashout is also funny for wagering like that.

As for the 5x deposit rollover, I'm afraid it may slowly become common, which is pretty sad. But so far I've only noticed it at a couple of casinos. 

Anyway, can you show me that wagering is 140x for you? 

In the cashier it tells me that the fund is withdrawable and I can't find any terms and conditions on the site. Anyway I'm sending an attachment. I think that over half of the online casinos are a scam..they can check the rtp of each account...impossible that the bonuses make you win so much just to make you deposit..everything perfectly dosed...

Thanks for the screenshot. Did you try to check with live chat if it's 100% like that and therefore wagering is 140x? That's too much for me.

Anyway, I know where I would definitely not play with bonuses.