1 year ago
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Good evening To someone who rejected my review, are you sure you understood what happened? First of all, for them to charge me the ridiculous amount of 50 euros when my profit was 30 euros because I had made a 20 euro deposit, they bothered me for 2 days specifically, I entered the withdrawal, I entered my details that I made a deposit with my card and they kept telling me that there is wrong on purpose, lest I disappoint and play the money I had and of course lose it, you should be informed first and then make opinions and argue with us for giving a low rating and finally you have also given the same low rating in this particular casino, isn't that right?
Καλησπέρα Προσ κάποιον garo που απέρριψε την αξιολόγηση μου είσαι σίγουρος πως κατάλαβεςτι έγινε? Πρώτον για να μου βάλουνε το αστείο ποσό των 50 ευρώ που το κέρδος μου ήταν 30 ευρώ γιατί είχα κάνει 20 ευρώ κατάθεση με ταλαιπωρούσαν 2 ημέρες συγκεκριμενα έμπαινα στην ανάληψη έβαζα τα στοιχεία μου που έκανα κατάθεση με την κάρτα μου και μου τα έβγαζαν συνέχεια πως υπάρχει λάθος επίτηδες μήπως απογοητεύτω και παίξω τα χρήματα που είχα και φυσικά να τα χάσω να ενημερώνεστε πρώτα και μετά να βγάζετε απόψεις και να μας μαλώνετε που βάλαμε χαμηλή βαθμολογία και τέλος την ίδια χαμηλή βαθμολογία έχετε βάλει και εσείς στο συγκεκριμένο καζίνο έτσι δεν είναι
Hello, I would start by saying that if you write in the user review that you have been trying to withdraw money for 2 days and the casino hasn't given you any concrete reasons why this is the case, I understand on the one hand that you want to know what's going on, but we don't think that the casino deserves 1* for this, because we give the casino 14 days to resolve the withdrawal issue. You didn't write anything other than that in the review, so we didn't have a chance to know what was going on.
Anyway, what did the casino charge you 50 euros for ? For trying to withdraw the money?
When a similar problem arises, I recommend you come here to describe what's going on and we have a free-feature complaint that you could have used, of course sometimes it's nice to be a little patient, because as I said, we give casinos 14 days to resolve such a process.
However, of course the casino has a pretty low safety index and I would be careful about depositing into it. I hope you won't encounter a similar situation in the future and you'll just have a more comfortable experience.
Everything is very user-friendly
I've been playing on the site for a while, cool offers, user-friendly site, verification went smoothly, friendly customer service, deposits and withdrawals went smoothly too. The only negative thing was that withdrawals take 3-5 days and the waiting time of 3-5 days is extended if there is a weekend in between because no withdrawals are made on weekends. If you pay a little attention to it, it's not a big problem. All in all, I can recommend the site!!!
Alles sehr benutzerfreundlich
Spiele auf der Seite schon ne Weile,Coole Angebote, benutzerfreundliche Seite, die Verifizierung verlief ohne Probleme, Freundlicher Kundendienst, die Ein- und Auszahlungen verlief auch reibungslos.Das einzige negative war das die Auszahlung 3-5 Tage dauert und das die Wartezeit von 3-5 Tagen sich verlängert sofern ein Wochenende dazwischen liegt da am Wochenende keine Auszahlungen stattfinden. Wenn man da bisschen drauf achtet ist das aber auch kein großes Problem. Im großen und ganzen kann ich die Seite empfehlen!!!
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