Stoiximan Casino - general discussion

If you want to discuss anything related to Stoiximan Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi. Since everyone is speaking about the rigged slots this casino has I wanted to ask, if it is customary to make 114 spins in a slot machine with 1E bet each and the 102 spins give you 0 euro. The rest gives you 0,8 / 0,6 / 0,8 / 0,4 /2,9 / 5.7 / 3.9 / 2,2 / 1,8 / 1,8 / 1,2 .

Hello,

I fear no one can answer that without a proper gaming history check. It also requires knowing the RTP and volatility. What you wrote does not look much like an exception. The amount bet should reflect the volatility, the higher the volatility - the higher the chance you win big or lose quickly.

I feel you should read this guide about how slots work. 🙂

30 deposits almost the same results. Slots are rigged. At least now we know how this casino makes so huge earnings!

Are you sure you have not won anything at all?

Gently said, If you can't handle the losses, you should not play. Consider each deposit a lost money - it's more likely to happen if you are able to make 30 deposits.

For the last 1.500E, the only win I got was 140E. The problem is based on the fact that the slots don't let you have fun, you drop dead with lots of 0-win spins. As I said I counted just for fun and it was 102 dead spins out of 114. Ridiculous. Gently said this is not normal! And I am not the only one complaining, look at all the comments! I don't want something, just to at least warn other players about these casino slots.

If you believe the casino manipulates slots, reach out to the game provider - or game providers, you can also try the licensing authority as well.

I will repeat myself again. Due to the constant mathematical advantage casinos have over players, they do not need to manipulate slots.

Believe me, I understand losing is not fun, it's just an inevitable part of gambling.

https://casino.guru/how-slot-machines-work-math

made a deposit and cannot withdraw my money, i was on vacations in greece and a friend told me stoixman was the best casino avaiable. already sent my passport and a photo of my card that i used to deposit, and for obvious reasons i cannot provide a adress proof since i was there in vacation, support chat said they wont make my withdraw, scammers, thats all. stay away from stoixman!

Hello there.

I wouldn't say it is all so obvious now. I checked your recently submitted complaint and find out it needs a further explanation, e.g.:

"Could you please explain whether you filled out your home address in the player profile of the casino or during the registration? Do I understand correctly, you only played in the casino while on vacation in Greece? Did you try to explain the situation regarding your residence status to the casino support? What did they say?"

Kindly use this link to respond.

the address i filled in was for the hotel i was staying at, obviously not being a greek citizen, i don't have a greek proof of residence, and yes i made a deposit while i was in greece, and yes i contacted the chat, I sent more than 15 emails explaining my situation, and they simply said that they cannot make my withdrawal because I did not send proof of Greek address.

I have also tried numerous times to send proof of address from my country but they won't let me.

I'm sorry to say that, you were supposed to enter your citizenship address, the place you live at.

This is a kind of basic knowledge because, without any proof of address, you will not pass the verification.

The casino needs to know where you live and where you belong to. The casino doesn't know you don't live in Greek. Do you understand this point, please?

The main problem is, this casino doesn't accept players from Brazil. Sadly, by inserting an incorrect Greek address you mislead the casino. There was no chance to find out sooner than the verification was triggered.

While registering in the casino, always use your personal information only. Hotel's address isn't your personal info. 🙁

I understand, but I didn't enter an incorrect Greek address, as you said, I entered my hotel address, it's a valid address. Even though it's a low amount, if the site had proper moral conduct, it would have reversed the deposit amount and closed my account, just like any other decent casino. What they did was basically take my money and be done with it, and no casino could do that.

I feel you're still missing the point. The hotel address is incorrect because it is not your permanent residence, it isn't also stated in your personal documents.

I believe the casino had no chance to find out where you were from untill you submitted the withdrawal request.

You are also responsible for the information you filled in during the registration. If you checked the terms and conditions, the part explaining the verification, you'd found this:

"Account Verification

According to the Regulation of Hellenic Gaming Commission published on Gov. Gazette 3162/ 25.11.2014, in order to make sure that you continue to have full access to your account, we are required to verify that:

the information in your account is accurate and valid

your account is verified

We would therefore like to ask you to log in to your account and take a few minutes to check that all information is correct and updated. In case some of the information e.g. the telephone number or your address has changed, then, having already logged in, please follow the path Account > Profile, to make all the necessary updates and corrections; don't forget to click on ‘OK’ to save your changes.

Once the above has been completed and updated, you will have to proceed to the Account Validation Process, in accordance with the Greek Law (if you have already completed the Verification Process at an earlier stage, then you will NOT need to repeat it).

In order to proceed with the Account Verification process, you will need to visit My Account, then Profile and Verification Process and upload the one of the below listed documents (photographed or scanned) out of the two following categories:

1. Identity documents:

Color copies of the front and back side of your identity card or your passport or the front side of your driver's license (not the trifold document).

2. Proof of residence documents:

Recent utility bills that clearly display their date of issue.

Recent bank statement

Certificate of permanent residence from the local Municipality

Clearance note IRS (latest year) -please cover the financial data since they are confidential

Registration number issuance certificate

Permit of Residence (valid)

Tenancy agreement submitted online via TAXISnet

Certificate of residence for special use 

E1 Income Tax form (incl. E1 Registration Number)

AMKA (Social Security number) certificate

OAED (Labour Employment Office) certificate

EFKA (Unified Social Security Fund) tax clearance certificate"

How did you think you could possibly provide proof of residence, while you input the hotel address instead of your own permanent residence?

I'm sorry it was your fault in the first place 🙁.

Good morning, really, it could be my fault for not having read the terms and conditions, I have an account at several bookmakers in Brazil, and NONE of them asked me for proof of address to verify, I didn't think it would be any different. Anyway, that my money becomes stoixman's possession from today, I don't want to stress myself anymore because of it.

I just think that if the company was at least decent, it should delete my account and reverse the deposit amount, if you think otherwise, patience.

Thanks.

Hello there.

It probably works differently in Brazil. You know, not every casino asks for verification, it depends on several factors. I'm sorry you got trapped in this. Now you know how the basics work, make sure you remember 🙏.

May I ask you a favor? Kindly use this link to update Tomas via the complaint and notice your suggestion, please.

Though I feel the casino hasn't made a single mistake, so it would be above the standards to return your deposit.

I appreciate your honesty and fairness, we all make mistakes occasionally 💚

500 euros with 10 and 20 cents bet and it didn't give anything just to know or future players where to choose this casino and that's the least I've personally experienced

Every day he eats, I don't do reviews for casinos but it doesn't work anymore, I give you a warning and I can show you account history for the sake of truth

Here they tell us in a few words that we make a deposit at the stoiximan casino it is lost money they say it themselves wake up

Well, I bet you have never seen this:

"If a game RTP is 96%, it means that if you start with $1,000,000,000 and then play 1,000,000,000 rounds at $1 each, then you should end up with approximately $960,000,000 dollars.

If you play just a few hundreds rounds, your current return may vary from 30% up to 1000%. But the more rounds you play, the more likely you’ll be closer to the statistical RTP of the slot game. That’s why I used such big numbers in the example above."

source: https://casino.guru/how-slot-machines-work-math#slots-rtp-volatility-variance

Additionally, I think you should know that due to such a high house edge (have you heard about that before?) the slots are the most profitable type of casino game for CASINOS.

A bit of a summary: you willingly chose to play the worst kind of games, provided no RTP or statistics, bet 500, and considered it a smart way to prove something.

You are right; you need to wake up, I'd say.🙏

To get better informed about how slots and RTP work, please try this guide section.

Please note that gambling is just a different kind of paid entertainment; no winnings are guaranteed, especially in the long term.🙌

Well, you're a lot of laughs, so today you've eaten over 1000 euros in turnover, you're wasted, the world knows, we don't need to say anything, the only way to win is to stop playing in your casino