1 hour ago
The slot crashed in the bonus game, when I had won the GRAND (€600.00).
Despite filing a complaint and attaching all the screenshots, they didn't even refund me all the money I had initially deposited into the slot machine (just a few euros!!!).
As an apology, they credited me with €20.00 in bonus fun. I lost it all, in 2 minutes!
Their justification? That they have nothing to do with it; it all depends on the provider.
Really? But I signed the contract with them, and the clause supports my claim.
The fundamental problem is that both the providers and the gaming sites are not controlled, as they make us believe!
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