Hello.
I read the complaint, and to be completely honest, I did not see anything that would seem out of the ordinary or indicate a different reason than the excessive delay. You did a great job by complaining about the casino, even though it must be annoying. I also hope that you will get the money shortly! Hold on, please.
I think it would be good to describe what happened. From what you say, I can guess that there was a problem with the bonus, but more information on that would be useful.
Could you demonstrate that?
Hey, I've been looking at the players' accounts and there are a couple of them open for delayed payments.
How long have you been waiting and has the casino said anything to you about the whole situation?
6 days ago today, all they say is "sorry for the delay" and they don't resolve it
Hi, I see you're having trouble wthdrawing too. The casino didn't ask you for any documents? Is this your first withdrawal?
I would try to wait a bit longer, as we give casinos 14 days to pay out a player and see what happens.
Can you wait it out?
I'd like it to fall within the 3 working days but it's already been 6, I was wondering if anyone has actually managed to make a withdrawal on this platform?
Hello, if you look around this thread, you will learn about other people's experiences with this casino.
If I may, I suggest you catch up with your complaint. You see, it takes more effort to receive support - we can't do that without you, so if you still struggle, head for the complaint to be reopened.
Check it out here 👈, please.
Did the casino give you some hints about the delay?
Yes, if the casino offers crypto withdrawals they should be the fastest.
Are you asking because you want to withdraw or just in advance and you haven't played here yet?🙂
Good evening, there is something strange with this Spinsy platform, I can't even access the site, I'm immediately blocked, saying that the connection is not secure.They paid me an amount of 750 in 5 hours, I won 3100, spending only 290, I started betting the amount I won was all and more, but the 750 euros that were transferred was after I spent the 3100 euros I was immediately vip, but of the 3100 I already had 500 to be transferred, I don't know how long the transfer was going to last, I put my visa card details and suddenly it appears again in the background to put the card number and the three digits that are on the back and I registered, I don't know if there was a problem, I don't know, today I received a phone call from a man from Spinsy saying that I had 50 euros in credit to be able to play, but as he said that this page is a dangerous connection, I couldn't play because I couldn't access it, the cell phone number that called me no longer exists, something abnormal, so I advise you not to play on this platform.
I am not completely sure that I understand what the issue is.
Do you still have some amount left in your casino account?
Have you tried to clean the cookies and the cache on your computer and then open the casino website?
Please let us know if you need some help from our complaint team, and we'll gladly look into all this.
I wanted to inform the community that I made a withdrawal from Spinsy Casino on June 11, 2026, using cryptocurrency (USDT-TRC20). The funds arrived in my Crypto Exchange account on June 19, 2026. This means it took 8 days to process the withdrawal (or 6 days if you don't count the weekends)
I believe they should work on improving the speed of their transactions.
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