Spinsala Casino - general discussion (page 2)

Whenever you have such information and it is from a trustworthy source, please inform our data team about it.

It is pretty easy; we have a feature for it on every casino review. You can find it on the bottom of the page:

We always appreciate such cooperation.

I sent you everything two days ago.

Our data team will surely evaluate it then.

Please put a warning that the site is being investigated. The site is still up and you can deposit and play the fake games there apparently.

If you wont put a warning it's partially your fault that people fell for this scam because they weren't warned.

Every other site I have reported Spinsala to has removed/put a warning

Our data team will do as they always do when such an issue arises.

I can't see any warning here. Scrolled down the whole page.

Please know that it is not that simple, and we don't put warnings whenever. It all has to be investigated first, and then our data team will do as needed.

I think it was hacksaw or no limit city that said this casino runs pirated versions of their games. That should say enough about this casino.

And people are still deposit into the casino...

Yeah @itwillmove that's correct, I reported Spinsala to hacksaw and pragmatic over a month ago. It took almost a month for them to discover I was right, sadly it took that long. When I first saw the site I immediately noticed this is a scam and I checked the games network through chrome's inspect feature and saw the servers were not the same as in other casinos. And @bloodyx3 yeah more people are falling for this scam the longer this site is being advertised and being up.

in january i already denounced the casino and the help they gave was what is here....

https://casinoguru-int.com/pt/spinsala-casino-jogador-suspeita-que-cassino-e-falso

COMPLAINT CLOSED

It is always important to get the statement from this provider if they say so, and if possible, provide it also to us.

We always appreciate when our users help us with such things because it is not easy to keep up with thousands of casinos in our database, even if we do everything we can, always.

Did you also use this feature at the review of the casino so our data team has all the information, perhaps?

Only if we collect proof that the games are indeed fake can we put a warning in the review, you know.

Unfortunately, we were not able to help in your case anyhow.

As Nick explained, "Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do."

Without any kind of proof, it is really impossible, you know.

I have sent the proof (screenshots) over a week ago... And yes I used that feature. They are fake and the whole casino is fake like you've been told many times. It is run by organized crime and was never a legit casino. Even their license is fake.

Please look into cases like this quicker. It cant take that long to check a few screenshots...

I was told to send an email with proof:

I sent it over a week ago...

So far I've had zero replies to my email.

I agree with everyone who says you should be more aware of these scams. It leaves a lot of questions in the air! Whether it's really safe to look at your reviews of each casino.

I told you about it in January! You could have gone to the site, and since it's easy (you said), you would have seen that the license was fake. Instead, you told me to go and talk to the authorities (I had to investigate, because you didn't want to know!) I asked for help, and you never got back to me...

Now that I've sent the proofs over a week ago, they still have the same spinsala page!!! I don't understand your method of acting.

If I may, not every screenshot is direct proof. We really appreciate your efforts, but we also rely on official sources. I would not be surprised to learn that the authority has not given us an update. However, I understand your feeling. Sadly, we forum administrators are not to blame— just saying. 🙏

Hello.

Thank you for your support and honest efforts. The data team is trying to keep up with every request, but, as you can see, it is not possible to satisfy everyone immediately. I'm sorry you feel disappointed; I respect your opinion.

Mine aren't screenshots. They're official emails from hacksaw that I've forwarded to you.

In fact, all you have to do is send an email to hacksaw and you'll receive a reply within 10 minutes.

I think that, when in doubt, you should protect the players rather than the casinos... But you know best!

I've been following the guru for a few years now, but today I'm wondering if I've come to the right place to get opinions on casinos.

Are you serious with this? How emails from game providers are not direct proof? This is fucking ridiculous. Just ask the game providers yourself. You are just trying to wash your hands from this. Take responsibility and react quicker. Players are doing better job than you guys who are advertising this site.