Hello nigeljc,
I'll forward this fresh jewel to our data team. I'll get back to you when it's evaluated. 🙂
Thank you for sharing!
Hello nigeljc,
we considered those rules, I believe:
Thank you for noticing! 👍
Hello,
I guess that the way how you asked to be self-excluded matters as well. How exactly did you try to do that please? It's a serious matter and I want to know the details because we rated the casino's responsible gambling tools as good.
I believe that there must be a proper section in casino terms and conditions advising players on how to proceed. Did you find it, please?
This is not good. When a player mentions the gambling problem, the casino should do its best to close the account. Have you checked the spam folder or promotions folder, please?
I guess you should submit a complaint about this, but the casino is unlicensed and the reputation is not the best, so I'm eager to see some development.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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