Spinrise Casino - general discussion

If you want to discuss anything related to Spinrise Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Spinrise casino online made a great first impression. From the momemt you open the official casino website, you can feel the effort put into creating a top-tier online casino spinrise canada platform.

Hey. That is great.

Maybe tell us more about your experience.

Did you manage to win and withdraw your winnings, perhaps?

What about the support? How is the process?

Anything you'd like to write, please do so.

Avoid at all casts this website is a scam.

Hey, what's the matter? Care to explain how the casino failed your trust, perhaps?

I like this casino. The support was fast and there were no problems with the withdrawal.

Great, so what do you like most about the casino? What payment method do you use for withdrawals and how quickly did you receive your money?🙂

Hello, my experiences with Spinrise are positive in all ways , allways Fair and Helpfull Support. I gamble there since nearly one year 🙂

That's good to know. 

So what do you like most? What did you discuss with support? 🙂

Spinrise is a great Casino, good service and many games to gamble 🙂 i‘m happy to gamble there 🙂

Hi, I'm glad you like the casino.

Could you describe your experience in more detail? What did you like most about the casino? Do you think there is room for improvement in certain areas? 🙂

This website is absolute garbage. I'm currently in a complaint over a month long because I placed a wager on a live table that showed on the table and where I was betting it was allowed (roulette) and it won and the bet was voided. I demonstrated this in a video and they're not willing to payout, claiming the table limit is much lower than my placed bet despite my video showing the opposite. I am also unable to withdraw funds despite not accepting any sort of sign up bonus or any other bonus because they apparently want a 10x wager to be able to withdraw funds. They want me to wager $20,000 to withdraw $1,000 lol. How is this not illegal? I would avoid them at all costs, their live chat is a complete joke and so is their email support.

I can see that your complaint is being looked after by one of our best complaint specialists, Matej, and that the casino is really active there, which is positive. So hopefully, soon we will see some movement in your case.

The 10x wagering applies to deposits only without any bonus? Do I understand correctly?

That is a really high wager, I believe, though. 🤷‍♀️🤔

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What a disgraceful site, I requested 35 times for the to close this account permanently? And not once have they done this, got email telling I will lose my status and all those special bonus?

im also discussed with casino guru, who know that gambling addiction and controls should always be be part of recommendation of any site? But you still gave them 8.1 shocking very disappointing and would have expected better from you.

but I see the gave you a fee to advertise their site?I suppose this review will never to seen anyway I just want to let you know what this site is all about.

cheers Charlie4612

If you have clearly stated in your request that it is due to a gambling problem, the casino should definitely act immediately. In this case our complaint team would hopefully be able to help.

Have you done so, please?

Yes Romi see attached these are only a couple of emails I sent I can send you more if needed all going back since Nov

Thank you. If there is something more needed, you will be informed in the complaints thread about it.

I really hope we'll be able to help.

May I ask, though, if your account is closed now?

Cheers Romi

and no account still open and available to use

I just read your last post that the account is blocked, so I'm happy for it.

Our complaint team will get in touch with the casino soon, and we'll see what more can be done.