Spinpolo Casino - general discussion

If you want to discuss anything related to Spinpolo Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Spinpolo is a scam casino, which operates with names Spinpolo44, Spinpolo98 and Spinpolo111.

I warn all players, don't waste your money on the casinos operated by Win Top Ltd, Winstrax Ltd.

If you win, you will not receive your withdrawal. These casinos will never verify your account, cancel the withdrawal again and again.

They have canceled my withdrawal 3 times, although I had uploaded all requested documents many times.

You can find all sister casinos which operated under the same license:

https://sistercasinouk.com/sister-sites/spin-polo/

Stay away!

Hi, my question is, do you know why your documents weren't accepted? The fact that the casino canceled your withdrawals might be mainly because of that, so it would be good to know. Didn't they tell you anything?

I've uploaded all the documents multiple times – as images, as images of printed documents, etc. The same requirements are repeatedly stated, and the documents are rejected without reason. It's obvious the casino is using a loophole: no matter what you upload, it doesn't help. Players complaining about the same thing in other cases: verification is impossible.

The strange thing is that before my first deposit I had to verify my account with an ID card, a selfie with my ID card, and proof of address. Everything was accepted, and only then could I make a deposit.

And now the exact same proof of address is being rejected. This alone shows that the casino definitely intends to prevent payouts.

The internet is full of complaints that the operator Win Top Ltd and Winstrax Ltd are only cheating with their fraudulent casinos (Spinpolo44, Spinpolo98, Spinpolo111 and all other sister casinos).

I completely understand your frustration, especially when you feel like you are repeatedly submitting the same documents and still getting them rejected without a clear explanation.

Verification is always a necessary step before any withdrawal can be processed, even if your account was already verified before your first deposit.

The key issue here is exactly that, there is no clear explanation from the casino as to why your documents are not being accepted. At this point, neither you nor I can say for sure what the exact reason is.

Our complaint team will assist with your case further and contact the casino directly to clarify the situation. Hopefully, they will provide a proper explanation, and this will allow the verification process to be completed so your withdrawals can be processed.

For now, I would recommend staying calm and waiting for our team to investigate and update you through the complaint thread. We’ll do our best to get more clarity on your case.

It has already been 16 days and the payout has been cancelled for the 4th time.

These operators do the same thing with all their casinos: payouts are repeatedly canceled, and verification is made impossible. Below are examples from Trust where Spinpolo44 and Spinpolo98 casinos, just like Spinpolo111, are committing the same fraud.

Casino Guru has also received other complaints alleging the same fraud.

Therefore, all casinos run by these fraudsters should be blacklisted.

Yes, you already wrote that to me yesterday, so I said we need to focus on the complaint. Right now, it probably won't help us to keep going around in circles and talking about the same thing.

I understand your frustration, but it looks like we'll have to wait and see how things develop.

Same situation... verification loophole, constantly rejecting or requesting resubmission of already provided documents.. They requested a babk statement showing the deposits.. clearly shown !!! They are just avoiding payment .. multiple times

Same as everybody else

Thieves

Well, to be direct, I would lodge a complaint just as the other player did. The more cases, the more pressure. there is the 14-day rule, but technically the initial request can be lodged anytime. Just saying...