Spinorhino Casino - general discussion

If you want to discuss anything related to Spinorhino Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, I reckon you could not see this casino review, so let me add that we also warn players to steer clear of this casino. Based on the findings, it is a very hazardous place to deposit and also should currently be under maintenance, which means it's not very operational. 🙁

Would you say you managed to speak with a real person?

Update: https://spinorhino1.com does not reply anymore to Chat or Emails.

I can see that you have already submitted your complaint, so our team will try to get in contact with the casino as soon as possible.

Unfortunately, when it comes to casinos with such a low safety index as this one, we did not have much luck because they didn't want to communicate with us, and therefore, we were unable to resolve our users' complaints.

But we need to wait and see how it will go, so please be patient, and you will be informed about what to do next.

Our complaint team will surely inform you what is needed; do not worry at all.

Unfortunately, as of now, there is nothing that can be done. We need to wait.

Play here and there will be no problems, the money will be paid out immediately.

But you have to use a VPN.

Hello, kindly mind that such links are not allowed. Details about promoting on the forum are here 👈

Thank you.

Well, the casino has a pretty low safety index, so that means it is not really trustworthy, unfortunately.

Our complaint team is unable to do anything yet, because we can intervene only after 14 days. I hope that they will cooperate with us then.

Hello,

I have asked the support and told me withdraws with credit card procced within 0-48 hours. I have requested a withdraws of 140 EUR, 3 days ago and still pending! I was spoke with the support and said something about workload of finance and patiently wait! However if I am not mistaken the workload of finance is not my problem!

I have deposit the last week a lot of money. A lot more than the withdraw. And asked for a withdraws which not yet proceed. The service in that section is poor!

I am considering to dispute my deposit as online service and didn’t receive what was promised.

Hello, I'd say you are correct; the workload is not your problem, but as you can see, it affects you nevertheless. So, despite it being inconvenient, nothing is obviously guaranteed beforehand, and you have to be patient. there is no way around it, actually. Hopefully it won't take longer than necessary. In my personal opinion it's nice that the casino is honest and admitted increased workload; in other cases you would be left with generic "we are sorry" messages, and that's far worse, at least for me.

Regarding your idea of disputing deposits and claiming goods not received, don't you think it's kind of misleading? Because deposits serve to play, and the "play" was received, if not mistaken here. 🙂

Hang in there and please let us know when you get the money.