Spinbookie Casino - general discussion (page 2)

Spinbookie just kept 1843.52 soles, I had bad references about this house, but I trusted them since my account was validated and I had already made a withdrawal.

The second time I wanted to withdraw I waited more than a week and it didn't proceed so I cancelled, then I made two more attempts and it didn't proceed either, I tried through astropay, crypto, I wrote to support and they told me they would look into my case but I never received a response.

On Sunday I tried to withdraw again since they had enabled bank transfer, and today I get a message telling me that they will keep my money since I am hiding my identity using VPN, which is false, I only use my cell phone and I have no idea how to use the VPN.

In short, the people in this house are shameless thieves. I am writing here to warn others not to fall for this scam, since, as I see in other comments, they do not return the stolen money.

This situation at the casino doesn't seem good at all to me.

May I ask when was the last time you were able to withdraw the money from there?

I believe that this is an interesting case for our complaint team, and they will surely be more than happy to look into it deeper.

So, would you like to file a complaint here, and hopefully together we'll be able to get to its best resolution?

It is completely free, and all you need to do is follow this link and explain the whole situation.

Please let us know how it goes.

Following a suggestion from someone on this page, I made my complaint about this casino and the robbery that it committed against me.

After providing screenshots of emails and failed withdrawal attempts, the staff of this page named Michal says that he contacted Spinbookie and that he actually verified with the information that Spinbookie provided him, that I have created not one or two accounts, but multiple accounts with the same IP, and that all of those accounts had a similar game pattern.

Also, I have claimed the same bonuses in all of them. Was I crazy or what? This house only has a welcome bonus and a weekend bonus that I applied once or twice.

In short, they made me waste my time, do not waste time complaining here, I get the impression that they work together, there is a reason why this Spinbookie house has such bad references, there should be an organization where you can report these houses that believe they have a lot of authority to do or undo with the money of those who trust them.

As a recommendation: this page should show those who submit their complaint the information provided by the casino so that they can compare, otherwise it gives the impression that this page is also a fraud.

The casino has provided evidence that multiple accounts were made from the same IP address, as mentioned in your complaint. That is why Michal had to reject it.

Is there any possibility that someone else could open up these accounts, perhaps?

Only this way it could be explained, you know.🤷‍♀️