SpinBet Casino - general discussion

If you want to discuss anything related to SpinBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

players from Ukraine are not accepted, and you write that they are accepted.

We apologize for keeping you waiting. The casino only accepts players from countries and geographic regions where online gaming is not prohibited by law. Before betting on the website, it is the player's sole responsibility to familiarize themselves with the existing gambling laws and regulations in that jurisdiction.

The finance team confirmed that players from Ukraine are not allowed to play on the site.

It is entirely and solely your responsibility to make inquiries and ensure that you do not violate any laws applicable to you by participating in the Games. Depositing real funds and playing for real money is governed by the laws of your country and you are solely responsible for complying with the rules of your country.

Sorry, but this is out of our control. Due to your location restriction, all withdrawal methods are currently unavailable to you.

and I have 240 dollars on my balance, which they do not want to pay me

although I registered with them, I sent my passport and confirmation of my address and they accepted them, and then they write all these things like scammers.

Hello and thank you for your posts. I will now pass this information to our data team, so they can check it out and change the information on our website.

In the meantime,, I would recommend you file a complaint here so our team will have a chance to help you out with this issue. Please use this link if you wish to do so.

Keep us updated about any news regarding this, please.

they paid me my money, but did not allow me to play with them, as they told me that it was forbidden, although my documents were checked and confirmed

So do I understand correctly that they paid you back your deposits?

I have informed our data team, and they will check this information shortly.

all the money was given away even by those who won it

Sorry, could you be more specific? I really struggle to understand the meaning here.🤔

everything they had on their account

Ok, so you got all of your money and moved somewhere else. Our team will check the information about Ukraine not being allowed as soon as possible, and then it'll be changed on our site.

you can't play from Ukraine

Yeah, that is what I said. 🙂 We need to make sure that Ukraine is restricted before changing the information in our database, though. We need confirmation from the casino representative.

well then ask

Our data team will surely do so. Thank you.

The information has been changed on our website now. Thank you very much for that.