Spinbara Casino - general discussion (page 8)

But how can you continue advertising for Spinbara or Stellar LTD. when you demonstrably know that people are being scammed and money isn't being paid out? Isn't that morally questionable?

But lets see,... 2 days time in my complaint for Spinbara to answer....

Hello,

That's usually the problematic part, and you nailed it. I'd like to use this opportunity to "promote" the complaint feature here:

At first it needs as many players complaining officially as possible, then come the investigations. Your case is still ongoing, so the outcome is yet to come.

I understand that players with negative experiences prefer to call the review a promotion instead, but honestly, it is still a review, and every player has the opportunity to lodge a free complaint, which affects the safety rating. I thank you for taking that step.

So yes, on the forum it may seem that every player was scammed somehow, but complaints are what matter in terms of the Safety Index.

Please update us all here on the forum about the complaint progress, since we try to promote this feature to others who start and stop on the forum. If the casino fails to act fairly, black points will be counted based on the severity of the complaint. Speaking of which, we always recommend checking not just one number but also user reviews, complaints, and forum.

I am not sure if you are familiar with the entire concept, so please feel free to ask questions if you have any.

Good evening..

I became aware of Spinbara two days ago through a relatively well-known YouTuber. The reviews on his site were excellent, just like here. So I immediately deposited a decent amount and got a little lucky...

I then made the first withdrawal of €500 and asked in the live chat whether any documents were required, but this was all denied.

Then came the same stock phrases and pre-prepared text modules as from the previous commentators.

After reading all the comments here, which are all similar to my previous experiences, I am naturally very worried about my money and profits.

I deposited money using my Visa card.

What should I do now? After what I've read here, I doubt I'll get a wink of sleep...

Thank you in advance.

Regards, Tim

I got my withdrawal on the 11th day.

Great...and what amount were you talking about?

I have two €500 withdrawals pending. I just blew the remaining €2400 out of sheer frustration with this casino.

I hope I at least get the €1000 paid out.

I'll keep you updated on what's happening with me.

You will 100% receive the money stay patient. It will just take a long time.

How much did you receive as payment?

I can only advise against this casino.

You can deposit an unlimited amount, but you can't withdraw anything. 🥲

I didn't get any free spins for 2500€, then once I got free spins on a 5€ bet at Roman Legion, and I got 50€.

Withdrawals can be cancelled at any time, meaning anyone can gamble away their money whenever they want. However, withdrawal requests are ignored.

Donate your money or play somewhere else. But not at Spinbara...you'll regret it!

It's nothing short of a miracle that casinos like these were even approved by Visa and other credit card companies for deposits!

All the best to you..

Guys, be patient when you win, they intentionally leave the withdrawal for so many days so that we are tempted to play them again. I had won 220 euros and it took me almost 15 days to get paid. When you win, they do it on purpose so that you don't play them again.

They do it on purpose, they leave the money in the withdrawal so we can play it again. I got paid after 15 days. They are late and they show the money so we can play it again at the casino.

They will tell you the same thing because of the workload and the finance department is working hard on withdrawals and such.

Hello,

The casino is most likely still delayed once more. I understand it is not very convincing for you. As you can see, there are people who have been paid. Try to be patient, please.

This casino, as far as I know, pays out.

If they, however, fail to do so within 14 full days, my colleagues will surely come to help you.

If the casino did not pay at all, the ratings would not be as high.

Hi Tim,

Which famous YouTuber is that? I'd like to send him my complete documentary about Spinbara... so he can see how things are "worked" and how people lie there. That would certainly be interesting. Thanks for your help.

Maximum stake... I discovered the casino on its website. I also contacted its support, but received no reply.

This site is useless, CASINO GURU they are the same scammers as all these sister casinos. I don't trust this site, they are all scammers. Once again, I am convinced that you can't trust them.

@CasinoGuruSupport: 8,9/10 ??

see here. they are lying. each chat different answers. here: same time, i open 2 different chats,.. and 2 different answers 😀. Thats insane scam (!)

Hello,

Can you explain what we should see, and why it seems to be a lie to you? I, for example, see a very passionate player who is more concerned with venting than explaining.

So, in my opinion, no constructive response will suffice for you at this time. If the casino fails to pay you, file a complaint and focus on the explanation of your concern. It remains the same for anyone. If you want to talk details, I'll be here.

With all due respect for your work, this great site, and your team, Radka, let me be honest.

I'm not just venting my frustration. I'm transparently demonstrating that this casino is demonstrably lying.

Screenshot 1: Support employee Teresa confirms receipt of my KYC documents.

Screenshot 2: At the same time (1:56 PM), in a second chat I opened with the casino, support employee Kiara said that no KYC documents have been received.

I couldn't document this fraud more clearly. Radka, what's your take on these two screenshots? I can send you a multitude of chats with dubious statements and blatant lies if you want. A complaint has already been filed a month ago, again with screenshots. Again, I understand that their affiliate commissions and business models are involved. But it should be fair. And unfortunately, it isn't at all with this Casino.

I can only agree with all of that.

I really miss the old Stargames days. 🥲 Everything was transparent back then, you never had to worry about your payout.

Well, this has nothing to do with affiliate partnership (hence the vent). I'm in no partnership.

For example, I have no idea when the casino specifically lied to you. That is essentially all. I tried to understand it because the screenshot didn't help me.

When I don't understand something, I always ask for the context, because my primary goal is to see a filed complaint against the casino.

If you need help with withdrawals, please go for the complaint directly. That's the place for challenging casinos.