I asked if any further verification was needed, and they said no. I wrote back today and got the same response: "We apologize for the delay, and we understand your frustration, but you can rest assured that everything is in order and your withdrawals will arrive." We've sent a follow-up message to the finance department.
So, please let us know how it goes and if you'll need any help from our complaint team.
They say the same thing to me, we're not going to get any money.
They say the same thing to me, when are we not going to get any money?
Let's get together and file a complaint against those who haven't paid. They make fun of the players. When we lose, it's a good thing. There's no problem there. When it comes to getting our money, they find a bunch of excuses.
I'm still waiting in the hope that they will be unblocked, Friday is exactly 10 working days, next Monday will be the 11th day, we'll see...
When you say 1 day with 3 working days to keep it, don't let 10 days pass and then you'll get the money.
I contacted support again and asked to speak to a manager, and the chat representative told me that I was wasting their time and ended the chat. Super awesome company guys. Definitely deserves an 8.9 rating.
Let's not take the money.
I contacted support again and asked to speak to a manager, and the chat representative told me that I was wasting their time and ended the chat. Super awesome company guys. Definitely deserves an 8.9 rating.
Hello, I agree that it looks very weird, based on what you just described. On the other hand, we currently have no idea of why the casino manager did that to you. If this is about to be investigated, we need you in the first place. Go for a complaint, please.
Since my colleagues are here to help, it is all here 👈
Give it a proper chance: https://casino.guru/complaints/create
When you say 1 day with 3 working days to keep it, don't let 10 days pass and then you'll get the money.
If the problem directly relates to casino activities, I suggest you also file a complaint. Hence, if the casino fails to pay you in the next few days, I would certainly lodge a free complaint: https://casino.guru/complaints/create 👈
I'm still waiting in the hope that they will be unblocked, Friday is exactly 10 working days, next Monday will be the 11th day, we'll see...
It really looks like this casino is overly delayed, so to help you too, the complaint is always an option.
https://casino.guru/complaints/create 👈
Do not hesitate to submit one if the casino won't pay you in the coming days.
I'm just waiting for the money for about 10 days and then it's gone.
If your money disappeared without prior notice, you should definitely complain, especially if there is a free option available; please go ahead and try it.
They didn't disappear, they don't take me and tell me the ideas
Well, if you disagree with what the casino stated as areason for not paying out the money, I believe the situation is the same. It is your call; if you want my colleagues to investigate, go for it.
Whose casino are you at and what is the name?
I do not understand the question. Can you try it the other way, please?
Anyway, this thread is about Spinbara Casino.
You are and you belong to spinbara casino
No, I do not work for any casino; instead, I have been encouraging you to file a complaint against the casino. I hope you noticed.
Oh, I don't know how to file a complaint and try again, they won't give us the money.
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