Spinbara Casino - general discussion (page 10)

No, my withdrawals are all still "under review". Messaged support and they said my request is being checked, which I'm starting to doubt. You?

I send them a message every day on live chat and they all reply with the same messages that the collection will be done and we have a workload and so on. The collection has not been done and I am waiting but I am very afraid that if I don't get them today, which is the third business day like they say they need, I will never get them.

Considering tomorrow and Friday are holidays + weekend is coming, you would have thought they'd actually try their best to process their payments. I'll wait until the end of the day but my hopes are 0.

The worst casino that could possibly exist, if you don't want to lose money, definitely don't deposit anything here. If you make a withdrawal, you'll lose it anyway before I even bother sending it to you.

Are you speaking from personal experience?

Yes, exactly from my experience.

So what did they do to you because everyone says that in the end they just pay late?

Do you mean the casino support?

I really have no answer to this. 🤷‍♀️

My friend no worries today i got my money on 4th working day its not scam 430 euro

Happy for you! Mine are still stuck "Under review" . Support said they're in the final stage of processing but the status has stayed the same... when did yours change to "Approved"?

I didn't notice but don't worry they will send you an email it's 100% certain that you will get your money just the only good thing is the delay which in your case I don't think it will be long yet. Be patient🙏

Working day 4 has passed and no update. Customer support keeps telling me they're being processed normally and they flagged it as a priority but it feels like false promises.

They should respect the timeframe stated in their T&C, this is just frustrating. I doubt anything will happen on Monday.

We shall see, I reckon. I honestly hope it won't take long. 🤞

I've already written 100 emails to the casino asking them to delete my account... Nobody cares.

The casino doesn't care about player protection and keeps sending me text messages with bonus offers... It's starting to feel like spam and it's annoying.

May I ask if the reason for deleting your account is gambling issues?

In that case, the casino should act promptly, for sure.

If it is only because you don't want to play there anymore, perhaps blocking their email should help.

It's just absurd I have to keep chasing for my winnings. I've never experienced this with any other casino. Support is just useless at this point, they keep telling me the same generic responses and I've lost my patience. It's been 9 days since my first withdrawal request and nothing. They could have at least approved 1 but I have 3 pending and 2,500 EUR left in my account that I need to withdraw. Telling me to wait a little longer and have more patience is wild, no casino should take this long to pay you your winnings

Hello, I have such a problem. I won 105,000 CZK. And I can't log in to their website. And no one is communicating with me. It's only been 1 day. But it's strange that I can't log in. Thank you

The SMS cannot be blocked... The sender is listed as "Spinbara", there's no number... Unfortunately, it cannot be blocked.

The casino wouldn't care about gambling addiction at all. There is no way to delete your account.

Jasem asked for the account to be blocked! and even 3 times. And nothing but when I won and wanted to withdraw. so they blocked me. I think I can't log in.

Hi, what do you see when you log in? You know, many casinos automatically launch an internal investigation of the account and activities when you win like that, which includes temporarily closing the account during this process. Unfortunately, it sometimes takes a while for them to bother to explain this to the players. But for higher wins, it's normal. So I would look for the cause here.

Otherwise, congratulations on your win and be sure to let us know how things turn out. I think it will be good for the sake of others as well.