Hey. That's really great.
So, how would you define the whole experience at this casino?
If you'd like to write about it in the review, here's the link for you.
Are you going to continue with this casino? What do you reckon?
Hello,
hard to say. I could find only a few not very recent user reviews... Perhaps the Christmas holiday is to blame?
If you don't mind, has your account been fully berified? I feel like this might be your first withdrawal at this specific casino; am I close, please?
Feel free to describe the matter completely.
Hello dear it is the first time I withdraw money although I have already played a lot of money . The account is verified please help me 🙏
Olá querida é a primeira vez que retiro dinheiro apesar de já ter jogado muito dinheiro . A conta está verificada ajude me por favor 🙏
Hi there!
Good, the account has been verified, but frankly, I can't help you overcome the delay because I do not work in the casino.🙁
We've assembled a team of specialists to help out players in such a situation, but they get involved only after 14 working days have passed. Could you kindly tell me when exactly you submitted the withdrawal request, please?
They may try to pay you within 72 hours, but a maximum of 7 days.
van hogy 72órán belül megpróbálják kifizetni de maximum 7napon belül.
Hi, is this your experience with the casino? What payment method did you use?🙂
Yes. I have played with several casinos of this company. They say 72 hours, that they will try to pay you out within that time. These 72 hours can only be counted during the working hours of the financial department, which is from 08:00 to 17:00 on working days. If the 72 hours have passed, it is worth reporting it via chat and then they will report the complaint to the financial department. I have already reported these casinos several times and it was almost always 4-5 working days, so I wrote to them via chat after the 72 hours had passed. It is a reliable company, but the payout is slow, but you will get the money. Yes, several experiences with SoftGenius NV company
Igen. Ennek a cégnek több kaszinójával isjátszottam már. 72órát írnak hogy annyi idő alatt megpróbálják kifizetni. Ez a 72 óra csak a pénzügyi osztály munkaidejében számítható ami munkanapokon 08órától 17óráig van. Ha letelt a 72 óra akkor érdemes chaten jelezni és akkor jelzik a pénzügyi osztálynak a panaszt. Én már többször utaltam ki ezekről a kaszinókról és szinte mindig 4-5 munkanap volt úgy hogy a 72óra letelte után írtam nekik chaten. Megbizható cég de lassú a kifizetése viszont meglesz a pénz. Igen többszöri tapasztalat SoftGenius N.V. cég
I clearly understand the process you have described. For me a couple of days and therefore some 5 would not be so much because I have seen casinos that can take much longer. But when you've always got the money, that's the most important thing.
Anyway, what payment method did you use? 😀
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