I won their40000, euro,but they wont grom me seconda verification i know i will never get this money, because this is scam casino
Automatic translation:
2 years ago
Hi, I see that you also had a complaint filed against the casino and it could not be successfully resolved because the casino decided not to respond. Anyway, are you still in contact with the casino? As far as verification is concerned, what is the problem ?
Did they pay them to you as well ? I saw that you also submitted a positive user review to the casino, which is quite strange since you had a complaint that the casino did not resolve. I think that such a review is not honest at all and especially when the casino offers a bonus for the review, which is against our rules.
In a very good game that I recommend to friends and family to register and start playing
En un juego muy bueno que e recomendado a amigos y familiares a que se registren y empiecen a jugar
Automatic translation:
2 years ago
Hey, when you say that this casino is nice, did you also have some successful withdrawals in the casino ? What is it that you like about it ? Can you say some specific things ?
One of the worst casino on website, no chance withrawal bigger win , i won 40000 euro and block me, they time to time withrawal small winnings example 300 euro ect.
No for 40000!!! But nothing change , they wrote for me after 2 weeks , for complain on casino pages they block me , but i wrote only true , 2 withrawals was processing from 8 and 12 december ...and nothing till 06.01,
Because they wrote if i not cancel all complains (true complains) they not pay my money, anyway they didnt pay, i won 40000, and they order seconda verification and of course didnt veryfication
Yes, I saw that your complaint ended up with the casino not responding, which is a great pity since you won quite a large sum. I'm also sorry that it all turned out this way, but the casino got black points and its safety index will be lowered, which is at least good news for other players to avoid the casino.
I sympathize with you, but there is still a possibility to try to complain to the authority. Do you think you will go for it, as Mirka recommended in your complaint ?
After submitting a withdrawal request at this casino, I submitted KYC documentation to support but have had no response for almost a month.
And now I just checked and the site is no longer accessible.
Did they run away at night?
Automatic translation:
2 years ago
Hello. Sorry for the issue you are having at this casino. If you feel, you need help from our complaint team, do not hesitate to contact them, of course.
I will pass this information to our data team, as well, so they can have a closer look what is going on with this casinos website. So thank you for letting us know.👌
After submitting a withdrawal request at this casino, I submitted KYC documentation to support but have had no response for almost a month.
And now I just checked and the site is no longer accessible.
Did they run away at night?
Automatic translation:
2 years ago
Our data team checked the casinos website, thanks to your information. You were right, it looks like the casino is closed. So we have included that to our review 👈, for now. If anything changes, we will surely inform about it. Thank you.👌
Are you thinking about proceeding with the complaint? 🤔