SkyCity Casino - general discussion

If you want to discuss anything related to SkyCity Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

promo bonus apparently fake 

Are you talking about the 20 free spins on Book of Vikings that we have stated on our website?

Yes she was talking bout the online club that gives you rewards when you pass a level... yeah she was right u never rewarded all levels...

Then your site would conveniently send messages thru the site menu saying the player already collected them... we tell the chat... &the chat tells us we played them yesterday...

That's what she was talking about... but u know this...

Heres a clue guys... the site lags...logs u out... or the feature that u know shows up just wont... lagging means spins continuously till it says contact support... n u still dont get refunded for those lagging ask operator moments... or at anytime it was unfairly taken...

Heres another 1 how many of you have seen your money go from eg $10 $9.86 $8.54 $7.21 all the way to $0.00

Theres others I cant remember right now but

When u start getting these signs Quit the site... the new restrictions fir your levels have kicked in now your wins are restricted to low wins not worth the spins

Hey casino guru... u rated this site on revenue... have you read the complaints... that's the revenue your rating it on... half these players got ripped off for their revenue... this site shouldnt even be on your list...

Why wouldn't we have this casino on a list? We have the largest online casinos database in the world. We have the best ones and we have the worst ones as well. That's why we have the rating system here so everyone can see how we rate the casino.

Looking at SkyCity, they've got good rating and we also don't have a single justified complaint submitted on our website so there's no reason to believe they're a bad casino: https://casino.guru/skycity-casino-review#tab=js-tab-reputation

You've got this casino rated as a top casino... even with the 2 star rating... n complaints... I use to trust your site... now its JUST a site with ads..

Hello,

I would like to bring to your attention that 2 star rating comes from a single user review, honestly it would not be fair to judge the casino on behalf of just a one player review. Especially when there is a whole team dedicated to evaluate casinos on regular basis.

If any player feels somehow mistreated by specific casino, placing a complaint is a an option. Casino Guru Complaint team consults each complaint very carefully. As a result, casino may loose reputation score, plus all players can see how many complaints were placed and whit what conclusions those were closed.

If you are interested you are welcome to submit a complaint.

Furthermore, we plan to provide players with top list, based on the user reviews stars score.

We intend to provide all players with the widest possible comparison.

I’ve had some very good wins on Skycity and no problems withdrawing money either. I’ve also been ok with their loyalty bonuses (‘buying’ free spins with credit you earn from playing). Personally I rate this casino very highly but I guess it comes down to your own personal experience.

Hello,

we always like to hear about players' experiences. You're right, we all have different tastes, but I think that good bonuses and a loyal program combined with helpful support should suit anybody 😀.

Speaking about the support and chat, have any insights about the quality? As you can see, we also rated the casino highly.