Hello, this casino has a bad reputation, I would not recommend depositing any money there. Check for yourself: https://casino.guru/silverplay-casino-review#tab=js-tab-discussion
Hello everyone and best wishes for a Merry Christmas. Regarding the review described days ago on the first withdrawal to be made on Silverplay.com I can tell you that everything went well, I just received € 850 on the electronic wallet after the necessary checks, unfortunately after several failed attempts with the bank transfer! To be honest after about 10 days I almost didn't hope for it anymore, but with great surprise this morning everything was resolved in the best way, so for my part I can only say that after the necessary scrupulous checks Silverplay.com quietly pays the withdrawals by providing a ' really friendly and flawless chat and email assistance, congratulations to all the support staff and of course thanks to casino guru for his valuable advice and interventions. Merry Christmas to all of you and your family!
That look like a nice Christmas present. Congrats and thanks for the update 🙂
You are right, I immediately closed the account when they started taking 8% for multiple withdrawals, also it was not possible to withdraw the winnings by bank transfer and therefore I had to create an account on an e-wallet. And in any case, even for card deposits, a disaster .. 2 out of 3 deposits were pending, having to wait 2 days for availability on the game account. I believe that running an online casino is not really their job. Not to mention the rollovers I had to go through every deposit while not using their bonuses by the way!
Whenever there are pending deposits, it never looks good. It simply shouldn't happen.
Who knows what problems they have ..! Because the deposits were withdrawn from my account in usd and not in euros!
I have a big problem with silverplay, at a slot after a spin I won 500 euros with a 50 cent stake, time to take a screenshot to send to a friend of mine ,, return to the page (I was playing with Smartphone on Google Chrome) and the white screen appears, I return to the game and I no longer see my winnings or the money credited to my virtual wallet, I have been writing to their chat for days and they always say that they are managing everything who is responsible, that they are sorry, that they have to contact me by email bla.bla bla .... a real disgust if I really don't pay this win
Hopefully well my friend, but you've come across one of the worst online casinos.
I have a big problem with silverplay, at a slot after a spin I won 500 euros with a 50 cent stake, time to take a screenshot to send to a friend of mine ,, return to the page (I was playing with Smartphone on Google Chrome) and the white screen appears, I return to the game and I no longer see my winnings or the money credited to my virtual wallet, I have been writing to their chat for days and they always say that they are managing everything who is responsible, that they are sorry, that they have to contact me by email bla.bla bla .... a real disgust if I really don't pay this win
Io ho un grosso problema con silverplay,ad una slot dopo uno spin ho vinto 500 euro con puntata da 50 cent,il tempo di fare uno screenshot da.mandare ad un mio amico,,ritorno sulla pagina(giocavo con Smartphone su Google Chrome )e mi compare la schermata bianca,ritorno al gioco e non vedo più la mia vincita ne i soldi accreditati sul mio portafoglio virtuale,sono giorni che scrivo alla loro chat e dicono sempre che sta gestendo il tutto chi di competenza,che gli dispiace,che mi devono contattare via email bla.bla bla....un vero schifo se veramente non mi corrisponderànno questa vincita
Hello,
if all goes wrong, submit a complaint here. It seems the casino communicates with our complaint team so I would give it a shot if necessary.
Hello, what do you mean that it was not possible to withdraw the winnings via bank transfer? I deposited with Klarna at silverplay and paid out via Klarna, but I've been waiting for 4 days, the documents have supposedly already been checked, but I still haven't received a payment confirmation. So it's possible that I can't have the money paid out immediately via Klarna Banking or can withdraw it? It would be nice if you could tell me something about that. Lg
Hi, for a week the transfer to my bank could not start, I don't know why .. then I made a Neteller account and everything was solved, withdrawals are usually paid within 24 hours. I recommend that you use an e-wallet that is in their payment method. To pay they pay quietly .. if you have one of those systems!
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