I read the description and I guess I see one reason there. In any case, I'm convinced my colleagues did send you an explanation, but it goes beyond me. So I won't add more.
In any case, I'm sorry to say that we avoid investigating sports betting-related matters. Therefore, given the circumstances, you should contact the regulator.
Hi Radka,
Would you please
Request that I send you an explanation for the rejection directly to my email, as the automated message only said:
"Thank you for contacting Casino Guru. I understand how frustrating it can be to encounter problems with sports betting, and I want to make sure you get the right support.
While we cannot publish your complaint on our website, we will be happy to help you by directing you to the best resources to ensure your case gets the attention it deserves. Here are some specialized websites that may be able to help"
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.