Dear daniivanov9606,
thank you for your positive feedback!
We are happy to hear that you have a good experience with Royal Stars. Just a little request:
Could you share this feedback under the review section? This would help us a lot. Here is the review section: Reviews
Thank you.
Greetings
Royal Stars
@jaro we face the problem that Royal Stars can not be found via the search bar anymore. Could you check that? Thank you.
Greetings
Royal Stars
Hey Radka,
thanks for your quick reply.
Even I put the location on Andorra as well I cannot find the Casino:

Not sure what is wrong!?
Greetings
Royal Stars
Hello!
Have you also switched your IP address to a duplicate-permitted nation, like Andorra, for instance? Please do so by using a VPN of some kind. If it is not helpful, please contact us at community@casino.guru. Add your IP address, which is currently not working, and a full-screen image that displays the URL of the whole page.
I'll catch up with your response! Thank you.
Hi, if we're talking about fair bonuses, what does that mean to you? What does a bonus have to do to say you'll use it?🙂
Hello, have you also been compensated for your review? You know we're actually struggling with motivated reviews, which we of course can't approve just to keep the user rating unbiased.
I apologize that even though players did nothing wrong, they are frequently caught in the middle of this.
We actually got many user reviews that were motivated by the casino to be written. That is why Radka put the question here.
May I ask how long have you been playing at this casino and what is your experience there?
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For over 2 weeks I have been experiencing a very unpleasant situation with this casino.
Because I ordered 300e (max payout on deposit 60e with bonus)
and the payment is still pending, daily questions do not give anything. supposedly it is processed. in the middle of the period I was asked for a screen from skrill. which I immediately sent on 8 and on live chat they said that everything is ok and now they are paying. and so I am waiting since 2.1.2025
I will add that I have made withdrawals in this casino many times and it took up to 2 days
That is quite a long time of waiting, especially if they have paid you before within 2 days, as you said.
Have they explained the delay somehow? 🤔
Have you used the same payment method?
You know that we are here if you need our complaint team to intervene, right? Just let us know, please.
Hey together,
we will look into the case to understand what is going on and come back to you.
Greetings
Royal Stars
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