Roobet Casino - general discussion (page 8)

I'd be really interested in the process they use to find out about these things and then issue a warning. We also monitor these issues and try to keep them under control, mostly when it comes to user reviews, but over time we can spot patterns, and we delete them and contact the casino.

I’d like to know how they figure these things out.

In any case, it’s always good to know whether player feedback is honest.

this roobet is leget? i saw many threads about roobet

is roobet legit? i saw many post about roobet

The casino under which you’re posting appears to be legitimate according to our review.

However, there can sometimes be other casinos with the same or a very similar name, and those could potentially be scams. So if you have any doubts about whether a casino is legitimate, it’s always better to send us the exact link to the website where you played or the specific casino you’re referring to.

That way, we can check the correct one and avoid confusing it with another casino with a similar name.

This seems like a good place to talk about Roobet, especially if you have questions about the games, bonuses, payments, or account stuff. Pretty useful having everything in one discussion.

Yeah, I’ve actually been wondering about it. Is Roobet safe?

From what I know, it’s best to check the reviews and other players’ experiences first. I’d look into things like withdrawals, account security, and how they handle customer support before deciding.

Roobet seems to have mixed feedback here. Some people have had a good experience, while others mention KYC or account issues. Is Roobet trustworthy? Would be good to hear from others who’ve used it.

I’ve been seeing a lot of different opinions about Roobet here. Some people seem fine with it, while others have issues with withdrawals. Makes you wonder, is Roobet a scam? or just bad luck in some cases?

Who has ever had something like this (see attachment) during gameplay, where the actual information you get on a hand is different than the situation? I have never in 25 years have this error and the roobet casino is not acknowledging this happened they just say that the bet was paid out correctly, if you would have this in a hand what would this do with the confidence in a fair game at Roobet casino? To me it seems very fishy and almost looks like cheating, whether it’s a one time thing or happens a lot a roobet I think it’s very worrying

I can see why this would affect your confidence. Your screenshot shows 10–9–8–7–6, which is a straight, while the game labels it "High Card." Saying the bet was paid correctly doesn’t explain that discrepancy.

The screenshot alone doesn’t establish cheating or whether the incorrect label also affected the settlement. Did you continue the hand or fold after seeing it, and what was the final result?

Do you have the round ID and the casino’s exact response? Those details would help distinguish a display error from an incorrectly settled round. The mismatch itself deserves a clear explanation, even if the payout was correct.

i’ve seen those posts too lol, hard to tell sometimes what’s legit and what’s just people sharing bad experiences. i use roobet occasionally, but i’d still look into the complaints before making up my mind. people always ask "Is Roobet a scam?" so it’s worth checking both sides tbh

I’ve seen people discussing Roobet, and I’m curious about other players’ experiences. How has it been for you so far? Any pros or cons worth sharing?

Title: Roobet Withdrawal Marked as Completed but Repeatedly Rejected – Bank Has Not Received Any Funds

Hello everyone,

I’m looking for advice from anyone who has experienced a similar situation with Roobet, particularly players withdrawing to a European bank account.

I requested a withdrawal of approximately $900 to my Bank Millennium account. Unfortunately, I have been facing repeated issues, and I have not received a clear explanation from Roobet.

Here is what happened:

I submitted my withdrawal request, and Roobet showed the transaction as completed or sent to the payment provider.

The withdrawal was subsequently rejected.

I contacted Bank to check whether they had received the transfer. The bank confirmed that they could not find any incoming payment.

I double-checked my bank details, and they appear to be correct.

I attempted the withdrawal again, but I encountered the same rejection issue.

I have contacted Roobet support through both email and live chat multiple times, requesting an explanation and proof of the transfer or rejection.

Unfortunately, I have not received a clear response or any transaction reference that would allow my bank to investigate further.

What concerns me most is that Roobet appears to mark the withdrawal as completed or sent to the payment provider, while my bank says that no funds have arrived. I also have not received a proper explanation of why the transactions were rejected.

I understand that payment processing can sometimes take time, but repeated rejections without a clear explanation or supporting documentation are frustrating.

My questions are:

Has anyone experienced repeated Roobet withdrawal rejections to a Polish or another European bank account?

Did your withdrawal eventually succeed after several rejections?

Did Roobet eventually provide a transaction reference, payment receipt, or explanation?

If live chat and email support do not respond meaningfully, what is the best way to escalate this issue?

Is there a formal complaint procedure I can use to recover my funds if Roobet continues not to resolve the matter?

I am not trying to make assumptions about what happened. I simply want to understand why the withdrawals are being rejected, where the money is, and how to get it paid successfully.

Any advice from players who have dealt with a similar situation, or from anyone familiar with Roobet’s complaint process, would be greatly appreciated.

Thank you.

My Id for transaction: 3738570084

I can understand why this is confusing, especially if Roobet first shows the withdrawal as completed or sent to the payment provider and it is then rejected without giving you a clear reason.

Since you've already checked the bank details with Bank Millennium and the bank says no incoming transfer was received, I think the most important thing now is to find out why the withdrawal keeps being rejected. A transaction reference would also be useful if Roobet claims that any payment was actually sent.

I can also see that you've already submitted a complaint with us and it is currently waiting for review, so there's no need to open another one.

Please make sure the complaint includes the withdrawal history, the rejection messages, your communication with Roobet, and any confirmation from your bank that no payment was received. If our Complaints Team needs anything else, they'll let you know directly there.

For now, I would wait for the complaint to be reviewed and keep any new developments documented.

Also, please don't disclose your personal info. I deleted your email just to be sure.

Really appreciate your help here

since couple days i keepnon requesting transfer proof or number they keep on reading replies marking it as seen but never replies with needed details

i wanna add screenshots on my complaint but seems i am not able to edit it for now

ease i would like to resolve this and getvmy funds

Thanks for the update.

The transfer proof or transaction reference is exactly the kind of information that would be useful here, especially since your bank says no funds were received. If Roobet keeps reading your messages but doesn't provide those details, make sure you keep screenshots of those conversations as well.

Since your complaint is still waiting for review, you may not be able to add everything to it just yet. For now, keep all the screenshots and evidence saved. Once the Complaints Team starts reviewing your case, you can provide the additional material there, and they can ask you for anything else they need.

Hopefully Roobet will still send you the transfer details in the meantime, but if not, that lack of response will also be relevant to the complaint.

Thankyou

can you please tell me how long will this whole process will take to get this issue resolved

i really need my funds for medical expenses

My withdrawal has been rejected again.

I contacted Bank Millennium, and they confirmed that no incoming transaction was received on their side. I have repeatedly requested proof of the transaction from Roobet, but nothing has been provided.

Instead, I was advised to try submitting the withdrawal again. I followed the instructions, but the withdrawal keeps failing, and I still have not received a clear explanation or any meaningful response from your support team.

This situation is unacceptable. I have already spent several days trying to resolve this issue, and repeatedly asking me to submit another withdrawal without investigating the root cause is not a solution.

I need the following:

A clear explanation of why my withdrawals keep getting rejected.

Verifiable proof of any transaction allegedly sent to my bank, including the transaction reference or payment provider details.

Escalation to your payments team for a proper investigation.

Confirmation of how and when I will receive my funds.

Please stop asking me to retry the same process without providing an explanation. I need a concrete resolution, not another automated response.

Please help me