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Rollero Casino - general discussion

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10 months ago
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10 months ago
If you want to discuss anything related to Rollero Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
10 months ago
deus

The casino impresses with its large game selection and user-friendly platform. Deposits and withdrawals are quick and smooth. I particularly like the regular bonus promotions and competent customer support. I feel completely in good hands here! 5 stars out of 5 🌟🌟🌟🌟🌟

Automatic translation:
Jnniki
10 months ago

What about telling us more about your experience, then? If you'd like to, of course.

How long did you have to wait for your withdrawal, for example, and what kind of help did the customer service provide to you?

I am just curious, you know. 😉

9 months ago
deus

these fake reviews with 10+ fake likes haha, it couldn't be more obvious, why isn't something like this removed?

Automatic translation:
nsL71234
9 months ago

Hello,

well, I guess that's because we do not judge the overall review quality based on likes received afterwards. But I know what you are saying. If you can help us provide proof that those reviews are fake, please do so: community@casino.guru

We just need something more solid to act on. That's the point of being fair, I guess.

9 months ago
deus

Look at the names: Tanner39, Martinez33, Carpenter18, Breedon65, Siske02, all from Canada and New Zealand, all have only one rating,

Automatic translation:
nsL71234
9 months ago

Well, this is really not enough, but I understand what you're saying.

If you can help us provide proof that those reviews are fake, please do so: community@casino.guru, that remains the same. We need something specific, because each time we reject a review, we provide an explanation. Hence, we have to have something more solid in our hands.

Thank you for your keen eye.

3 months ago

Hi I made a account with Rollero.com.

I spent a few thousand dollars before I won.


i have all the proof of this and ever since i won they have said to me since the 7th of Feb. it takes upto 72 hours.


I have gambled before I know they do say that but it never does take that long never the less it has not come through yet.


I have also made under $3000 withdrawal.

and another one of $500.


they haven’t given me any update on them.


i have all the screenshots everything to prove.


how much i spent, how long i waited all the paper trail all the emails all the chats

my balance

i have everything to back up my claim.


i Still have not been paid out

Johnnymikhael
3 months ago

Hi, congratulations on winning. I see that you are now waiting for your winnings and the casino has given you a timeframe. I would try to wait and be patient because it is quite common that the money does not arrive immediately. We give casinos 14 days to resolve such a process, and I believe that you will receive your money by then. If not, we would try to help. 

It's also good that you have evidence and such, keep it in case it does come to a complaint and then you can forward it to our team. 

For now, though, I don't think there's any need to worry too much. 

By the way, are you already verified at the casino? 

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