Rarebet Casino - general discussion (page 2)

Please wait for your complaint resolver to investigate, and soon we'll be able to see some movement there.

I know, thank you for that, quick question is anyone already in talks with rarebet yet? Thank you!

You will really need to wait for your complaint resolver to get you this information, you know.

I understand that.. it’s just that there holding about 7500$ cad in Xrp hostage and not replying whatsoever.

Yeah, it can surely get frustrating.

Now my account says restricted. This is clearly a scam on there side. I don’t know what to do I can’t even sleep or work properly.

Hmm, that's certainly not something that's pleasant for the player. Branislav will get to your complaint anyway, and as Romi said, it will take some time. 

Well, we will definitely try to resolve it and help. 

Take care!

They’re not even replying to me or anyone. I think I’ve royally been scammed.

Does anyone else on the forum itself have any experience with this casino owner or management team?

I just checked if we've had any more complaints with this casino to find out how they usually respond to our team, but unfortunately couldn't get to this. It is a fresh casino in our system, and we don't have much experience with them yet.

I just hope that they will reply soon, because otherwise the complaint will get unresolved and it will negatively affect their rating here. Which I don't think they would like.

Also, of course, I hope that they are willing to get it all solved for you. We just need to wait and see a little bit longer.

I am keeping my fingers crossed.🤞

I don't know what to do, but recently me and the great casino gurus team tried to talk to rare.bet about 1554 xrp they are holding from me and will not give me any replies in months, however that didn't work out they didn't reply to us either through this method. Does anyone know how I can go about filing a formal complaint bigger than this?

Hello,

I'm sorry to see such an end...

After the complaint was closed, however, Branislav offered you the following choice:

"There is one more option for how you can try to resolve your issue or speed up the process - you can contact the gaming authority the casino is regulated by (GCB) and submit a complaint directly to the regulator. Although they currently do not handle individual disputes between players and gaming operators, they could review the situation regarding potential violations of law. Feel free to find more HERE or our article about regulators' complaint processes generally HERE."

So, if the casino is still under this license, it is worth trying.