RANT Casino - general discussion

If you want to discuss anything related to RANT Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

worst casino ever. Waiting 6 days to get my kyc documents approved and 8 days for a withdrawal. No help from anyone

Can anyone help me??

Does the casino communicate with you regarding your withdrawal? Do I understand it correctly that your account has already been verified?

Yes today after 8 days.

Then if the account is verified, it should be much easier to get your withdrawal now.

My rant payment is not coming, what can I do

I've been waiting for exactly 2 weeks, it's always being processed

Hello, I won at Rant exactly 2 weeks ago and have also paid out the amount, only since it has been in processing. I've written countless emails and I should submit documents so that my account can be verified. The day before yesterday I received an email that I should explain to you whether the money from friends or family is a loan or a gift, I also made it, but the profit does not come. What should you do someone has a tip. It's about a decent amount. There is also a large amount on my player account that I cannot withdraw because my account has been blocked from playing and everything else. Please give me tips. Lg

I'd probably try contacting them every day and asked them if there's still anything else they need from you in order to verify the account. It probably takes longer than standard withdrawals, because it's waiting in a queue until the casino's payments specialist will look into the documents you sent them.

I write to rant casino every day or with the chat I am only told to wait until my account is verified and then my payout would be processed. It is about 12,000 euros. I would receive an email from the specialist departments

They're licensed in Malta, which is always the better option. Since it's been over 2 weeks, I'd say you could submit a complaint on our website. It shouldn't take that long if you did nothing wrong.

How do you make the complaint

Hi, you can create it here: https://casino.guru/complaints

I've already done it, thank you

Still not getting my profit from Rant that was almost 4 weeks ago. PLEASE help me, there is really a lot of money involved.

Over 24 hours and my withdrawal was not approved. KYC ready verified and support does not give a specific answer when and how I get my money.

I wouldn't say 24 hours is a big issue. It can take few days in certain casinos.

Hello, what is the situation today? Any incoming winnings?

On December 25th, I won 250 euros and requested a payout. I have successfully verified my account. Then I should deposit and wager 10 euros. I did too. Nothing has happened since then and you always get the same answers. Support is friendly but you won't find a solution. According to support, it will be paid out after a maximum of 48 hours. But it has been in the profile since the withdrawal request is being processed.