I see then i had the correct one already but got the following answer 1 week ago and no refund:
"Thank you for reaching out. We have reviewed your concerns and wish to clarify the following:
The transaction descriptors associated with your purchase are assigned in accordance with standard payment processing protocols. While descriptors may vary slightly due to banking systems and intermediary processing, they remain compliant with the relevant regulations. We do not manipulate or misrepresent transaction details, nor do we engage in any form of transaction laundering.
Our company operates as a cryptocurrency exchange and does not function as a payment processor for third parties. The Merchant Category Code (MCC) assigned to our transactions is fully compliant with Visa and Mastercard regulations, and we do not alter MCC classifications to bypass banking restrictions. Any claims suggesting otherwise are unfounded. Our transactions are also correctly categorized and fully compliant with Mastercard and VISA regulations.
All transactions processed on our platform require explicit authorization by the customer through their banking institution. Please be informed that cryptocurrency transactions are irreversible, and once the exchange is completed and cryptocurrency is delivered on the blockchain, we hold no liability for how those funds are used."
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