2 years ago
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Hi there,
I fear you picked the wrong place to ask. The casino live chat seems to be a better option. It's just they were not very responsive the last time I tried. May I know what makes you think this is a good casino to play in? Have you read the review? You certainly should:
https://casino.guru/Queen-Casino-review
If you happen to get an answer, come and share! 😁
Because I don't understand Japanese, I canceled my deposit bonus and lost all the money I deposited. I spoke to customer service, but they suspended my account. Is there anything I can do to recover it?
日本語が $**分**$ からなかったために、 $**入金**$ ボーナスをキャンセルしてしまい、 $**入金**$ したお金まで $**無**$ くなってしまいました。 $**カスタマーサービス**$ に $**相**$ 談 $**した**$ ところ、 $**彼**$ らは $**私**$ のアカウントを $**停止**$ しました。 $**何**$ か $**復旧**$ する $**手**$ 段 $**は**$ ありますか?
Unfortunately, I do not understand your post completely, so could you please explain in more detail how all this happened?
Also, if you don't understand Japanese, as you said, isn't there a way to change the language? 🤔
What kind of bonus was it, by the way? No deposit one, perhaps?
I'll wait for your reply so we can gather more information.
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