PremiumBet Casino IN - general discussion

If you want to discuss anything related to PremiumBet Casino IN, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

they are escaping from paying my winnings

I can see in your complaint that you are waiting for a long time and the casino is not communicating with our team by now.

It is really sad to see you need to go through this situation and I hope that Michal will be able to resolve it soon.

How long have you been playing at this casino?

It is really weird that they don't want to pay you because you had many withdrawals before, really. This surely shouldn't happen at any online casino.

Is there any update from their side outside the complaint by now, perhaps?

Dear Romi,

It is clear that they are deliberately avoiding communication, likely because they believe their offshore status and lack of physical presence provide them with immunity from accountability. This has allowed them to continue these deceptive practices without fear.

Their agent, XCM B.V. in Curaçao, with Christopher Van Rosberg as its director, should be taking responsibility for these actions, especially since they also represent Eight Central N.V. However, it’s frustrating that they’re not addressing the issues raised by their customers.

I’ve been a user for over a year, and my attempts to get a response have been met with further dishonesty. When I inquired through PremiumBet’s live chat about why they hadn’t responded to Casino Guru, they falsely claimed they hadn’t received any official communications. It feels like they’re using these tactics to avoid paying out my winnings.

I kindly request any assistance your team might provide, as this has placed me under significant financial and mental stress.

It is really unfortunate that the casino is not willing to communicate with our team by now, and Michal, your complaint resolver, will do all the possible to get in touch with them somehow. Otherwise, he won't be able to move forward with your case.🤷‍♀️

So, did you have any successful withdrawals there before? When was it, if you don't mind?

yes, i made withdrawals in the month of April and may.

So, at least we know that they are able to pay. It is important, you know. Now let's hope they will also communicate with us.

Keep us informed about your case, for sure, please.

Yes, they are able to pay. And theie business is also running in good profits, for example my friend recently lost 50 lakhs inr in premium bet. They are deliberately escaping because they are running offshore and have no physical presence.